Repair

All products sent to ShaShinKi® for repairing or CLA servicing (Clean, Lubricate, Adjust) will be handled by experienced professional serviceman.

Product repair / servicing cost can vary from one product to another. Please refer to the following for rough estimate. Actual price can only be quoted after receiving of the product and checked by our technicians.

Estimated Cost (Actual Price May Vary) (Return Shipping Included)

  • Lens Fungus Cleaning = RM100-550 (depending on lens type)
  • Speedlight Bulb Replacement = RM150-300
  • Digital Camera LCD Panel Replacement = RM350
  • Film Camera Repair / CLA = RM150-250
  • Digital Camera Repair / CLA = RM250-RM500 (depending on models. Some models might not be able to get repaired due to unavaibility of parts, which can only be repaired by original manufacturer.)

All repaired/serviced products come with 30 days ShaShinKi® warranty.

RM20 service charge + RM10 shipping fee (or actual shipping cost, whichever is higher) will be charged if customer decided not to repair/service the product after checking and quoted by our technician. Please Contact Us to arrange for product shipping arrangement.

Terms & Conditions

By sending the product to ShaShinKi® for servicing, customer is agreed to the following:

  1. Lens and Camera attacked by fungus might leave some stain or coating defect mark after cleaning. This is due to lens coating being eaten away by fungus. Clean your lens ASAP once fungus sign has been detected.
  2. ShaShinKi® is not responsibile and bared no liability if a lens or camera is scratched during cleaning. Extra care will be taken during the cleaning process but sometimes it is unavoidable for a lens or camera to leave sign of cleaning after serviced.
  3. Service / Cleaning turnover time is around 1-2 weeks.
  4. Customer takes full responsibility when sending a product to ShaShinKi®. We advice using insured PosLaju for safe shipping. When returning a product to our customer, ShaShinKi® uses insured Poslaju shipping and takes full responsibility to ensured that the product will arrive safely to customer's hands. In case if a product is losted or damaged during returned shipping, ShaShinKi® will reimburse customer the full declared value amount filled in the service form.

Download Service Form

Procedures

  1. Download SSK Service form above and fill in the details.
  2. Send together with your item to ShaShinKi®'s address as per the form.
  3. ShaShinKi® will send you an email to notify receiving of your item with a Unique Repair ID (1st Email)
  4. After checking (usually within a week), ShaShinKi® will send you an email on Repair Quotation (2nd Email)
  5. Customer decision to proceed with repair (make payment) or decline repair (returning item back to customer, return shipping cost will be bared by customer.)