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by Benedict  France Dated: Saturday 16 July, 2016
Hello Dr. Koh.

Just a little note to say again that I was very happy with ma purchase at ShaShinKi but not so happy with the carrier (FedEx) with whom I have had lots of problems.
I believe these are specific to the french branch as I gather many other customers are dissatisfied with this company.
So in the future I have decided not to use this carrier anymore.
Hope you understand my reaction.
Anyway, thank you again (you and your great team) for your good and reliable service.

Really sorry for the trouble FedEx caused to you. We can use EMS or DHL for your future shipment, just put a note in the comment box during checkout. Hope to serve you again soon!
Replied by,
Dr Koh
by Lee Choon soon  Malaysia Dated: Sunday 10 July, 2016
product sold out,please dont show again !tq!浪费时间一直重复查看!

Reply by Dr Koh,

Thanks for the feedback. We have filtered the search results by showing only still available items now.
by Fabian Edwin A.Bee  Malaysia Dated: Saturday 09 July, 2016
service are very delivery...
by RONN  Malaysia Dated: Tuesday 05 July, 2016
1st time buyer from Kota Kinabalu, Sabah. Item shipped on the same day after payment done. Excellent speed!
by Maurice Muller  United States of America Dated: Friday 17 June, 2016
Thank you very much for responding quickly to my concerns I had regarding the delivery date of the product I ordered. I received the Fujifilm diopter correction lens soon after your prompt notification. It is exactly what I ordered. The diopter works perfectly. Thank you.
by Vickie Lai  Malaysia Dated: Monday 13 June, 2016
First time buyer. Bought a Sony A6000 and when it arrived, got a shock cos only the body arrived. Checked with Shashinki and bummer, I really did buy just the body! Thankfully, the rep from Shashinki found me a good condition used lens and even offered me a discount! Happily bought it and this is where Shashinki really went the extra mile. I bought the camera for a family holiday! Bought the lens on Friday and on normal circumstances, I should receive the item on Tuesday (the day we fly). Was told to get in touch with Dr. Koh. Upon hearing my urgent need for the lens, a special delivery was arranged and I got my lens today (Sunday)! TQ so so much for going the extra mile! Appreciate it!
by lowell   Dated: Sunday 12 June, 2016
Very responsive on every questions and the delivery is on time.
by 35mm   Dated: Friday 10 June, 2016
Ordered a Sony A6000 and it arrived as advertised. Only issue was the TAQBIN courier service - their HQ and warehouse is practically next door to my office but they only came with the camera at 5:30 pm when my office was closed, so I only got the camera 1 day later. Anyway, no complains about Shashinki - they are a reputable seller and the camera box was enclosed in a very generous amount of bubble wrap and the carton box with the warning "Mudah Pecah". Good job!
Our apologies for the delay caused by TAQBIN. We have feedback to them on their service. We have PosLaju as well, if you preferred that, you can put a note in the comment box during checkout.

Thanks for your confident in our service. We hope to serve you again soon!
Replied by,
Dr Koh
by POOBALAN  MALAYSIA Dated: Friday 10 June, 2016
Full & Clear Description about Each Product... Fast delivery......., Good Quality......,Genuine...... I am 100% satisfied with shashinki.......... RECOMMAND TO BUY.......!!!
Thanks for the compliments, Poobalan! We hope to serve you again soon!
Replied by,
Dr Koh
by Winston Lim  Malaysia Dated: Friday 10 June, 2016
I was super lucky to purchased the Sony A7s under "Deal of the Day", and I assumed that there's only 1 stock left and the moment I bought it, it says sold out.
So, I'm lucky to have this opportunity. Thanks to the team at ShaShinKi, I'm now using my dream camera.

The process of shipping was smooth, but delivery time for this product wasn't punctual.
The email sent to me indicates that ETA was 8am to 12pm, but only after 3pm I received a call from one of the staff at TAQBIN, that they are here to deliver my product.
I hope the team in ShaShinKi could create a better understanding between the staff and their shipping carrier people.
This is important so that, future customers could gain trust in your service and prevent them from waiting.

That's all from me on this product.
Thank you.
Thank you for the support!

We are sorry for the delay caused by TAQBIN. We have feedback to their manager, hopefully they will improve their service in future.

We use PosLaju too for delivery, if you prefer PosLaju, please let us know in the comment box during checkout.

Thank you and hope to serve you again soon!
Replied by,
Dr Koh
by Luqman bin Onn  Malaysia Dated: Thursday 09 June, 2016
Very quick customer service (via call and whatssap) and delivery. Had some problems and confusion with the availability of products on the website, would have been very helpful if it the item's availability was frequently updated. Overall nice service and love using the items (Sony 55 F1.8 and other camera stuff) purchased.
Our apologies for inaccuracy of the the stock info. We will try to improve and update our system more accurately from time to time.
Replied by,
Dr Koh
by Alex Ng  Malaysia Dated: Wednesday 08 June, 2016
First time buyer already having bad experience with Shashinki. Order a product which stated in stock but when stock check, item no longer available. Item status is not updated. Which is still fine and acceptable.

But the problem is slow email response from admin. Have to call Dr. Koh directly to get the things done which promise to refund the next day. The next day called them again, admin said will refund the next day. What kind of service is this. How long will it take for you to transfer the refund? Only when we raised our tone, managed to get the refund back on time.

Because of this, I will never purchase online camera stuff especially from Shashinki. Very disappointed. The end...
Dear Alex, our apologies for the mistake in stock status of the product you ordered. Your order was made on 6th June 2016 (Monday), which is a public holiday in Johor (first day of Ramadan), and we can only check and process your order on Tuesday (7th June 2016). We informed you on the out of stock status of the product on 7th June 2016, and we promised to refund to you the next day. Refund was made to you on 8th June 2016 as promised.
Replied by,
Dr Koh
by Dinindu Liyanapathirana   Dated: Monday 06 June, 2016
Excellent service!! I have ordered a lens and a tripod so far. Both came in proper packaging and fast delivery.
by Alfred  Malaysia Dated: Monday 06 June, 2016
received my canon lens 24-105 f4L IS USM just next day after purchase. Very fast in delivery and packaging was good. Very satisfied with the item condition which looks like new even it is sold under used section.
by Peter Leong  Malaysia Dated: Monday 06 June, 2016
Purchased the JJC Cable K Remote Control Connecting Cord for Fujifilm S205 EXR S200 RR-80 XE-1 after Koh confirmed that it can also work with the Aputure Trigmaster Plus. This saves a lot of money if had to buy the JJC trigger with cable for X-E1 but by only buying the cable, there is a saving as this can be used with other remote triggers. Keep up the good work with friendly and proven advice so that your customers get value buys.
by Tiong Wee Lim  Malaysia Dated: Wednesday 25 May, 2016
Super FAST delivery, received my items next day after payment the day before (Noon). Items came in with proper packaging and in the condition that shown in their website! Thumbs UP!
by Simon Ahem  Malaysia Dated: Monday 23 May, 2016
NSS-DI28-N-SSK Nissin Di28 TTL Shoe Mount Flash for Nikon Digital Cameras with i-TTL (Import)

Recently buy online at ShaShinki and the product just great. Fast delivery. TQ
by MattC   Dated: Wednesday 18 May, 2016
Dear ShaShinki,

Thanks for the efficient service. Keep it up! Looking forward to using your service in the near future.
by amanda quah  Malaysia Dated: Wednesday 18 May, 2016
ShaShinKi was great! Smooth and easy transaction and very trustworthy. Items arrived within 3 days! Great service and items are cheaper than anywhere else. Would definitely recommend!
by Ahamad Rizal  Malaysia Dated: Friday 06 May, 2016
Trusted whithin one and half days i have received my order.Thanks for excellent services.The items was packaged in very safe condition
by Aame  Malaysia Dated: Wednesday 04 May, 2016
Trusted ! the items was packaged in very safe condition. Happy shopping here !
by Jon Gabe  Malaysia Dated: Wednesday 27 April, 2016
UNBELIEVABLE!!! Dealing thru whatsapp and bought Apurture VMIC D2 last couple days ago. Ordered on the afternoon of the 24th April and received item next day morning via COD. SUPER EXCELLENCE!!. KEEP UP THE GOOD SERVICE!
by Vincent chia   Dated: Thursday 21 April, 2016
Just have an Camera bag by COD order from Shashinki, the quality of product is unspeechable. Mentioning the online services specially whatsapp, it's super and very effective service on their online service, I will rate for 5 star :)
by Mueataz Mohammed   Dated: Saturday 16 April, 2016
Fantastic service , very good quality products and the most Important is the customer service is the best , they response so fast and they will try to serve you in the best way , two words for Shashinki (Thank you )..
by victor primus  Sabah, Malaysia Dated: Friday 08 April, 2016
Thanks for excellent services. Fast delivery. Quality product. Kind assistance when needed. Keep up the excellent services.
by Baharin Madon  Malaysia Dated: Monday 28 March, 2016
good service, keep it up
by Benedict  France Dated: Sunday 27 March, 2016
Very efficient on-line store.
Accurate listing, fast shipping and good packaging.
Thank you ShaShinKi for allowing me to purchase a camera no longer available new in Europe, therefore extending the life of my set of Hi-grade Zuiko 4/3rd lenses.

Regards to your wonderful team.

by Fathul Imran  Malaysia Dated: Wednesday 23 March, 2016
Very good and friendly... Nice and gud job!!
by C K Low   Dated: Saturday 19 March, 2016
Fast and efficient. Completely trustworthy.
by MOHD NAZREE BIN MOHD NOR  Malaysia Dated: Friday 18 March, 2016
Need to use the lens urgently. Order yesterday morning and requested for special treat. Item received this morning. Thanks for help.
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