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by Wong Woei Yau  Malaysia Dated: Thursday 29 January, 2015
Very friendly and efficient services from Shashinki. Keep it up and God bless you all!!!
by chang   Dated: Tuesday 27 January, 2015
Hi ShaShinki.
Not yet selling 7DM2 new battery LP-E6N ? If selling, price? Thanks
by Tan   Dated: Friday 23 January, 2015
order at 2/01, paid the same day, till 20th still no info, email didnt reply, finally i whatsapp them and only they told me no stock, had to refund... would be better if the stated there no stock or at least contact me...
by Thorsten  Germany Dated: Friday 16 January, 2015
From Germany:
My first eMail with a question on 2015-01-07 late in the evening, response immediately, my order on 2015-01-08, today 2015-01-16 I hold the item in my hands. Before I tried to buy the article (part for a tripod) in the Netherlands or in Switzerland (sold out in Germany) - possible, but for an enormous higher price and a longer delivery. THANY YOU, ShaShinKi for an excellent job with an easy transaction, I am completely content.
by mohd rizal seman  Malaysia Dated: Tuesday 13 January, 2015
Thanks a lot for fast action 100% recommended! Thumbs up!
by StevenT  Malaysia Dated: Tuesday 13 January, 2015
Thank you for the great and FAST service + delivery! Got my order within 24 hours in good condition.
Strongly recommended!
by Jack   Dated: Friday 09 January, 2015
Hello. This website offers good stuff and to be honest, I always visit your website. The only thing that bothers me is that whenever you want to search something and that item was sold. I don't know what is the purpose of putting a sold item in your list. Lets just put sold item in one place, if people want to compare the price.
Thank you.

Reply by Dr Koh,

Thanks for the feedback. We actually have a dedicated SOLD section for all SOLD used products. Those you saw in USED CORNER are actually not yet "cleaned up" or "moved" to the SOLD section. We do cleaning once a month. :)

Items in SOLD corner are not shown in search results.
by Kamal Hamdan  Malaysia Dated: Tuesday 06 January, 2015
I've recently ordered twice from your website, and received both items in good conditions and on time. Hope the excellent service is continued, as I have a feeling that I might be a regular customer here.
by Searru Jimmy  Malaysia Dated: Tuesday 30 December, 2014
Received item ordered on time, would be buying back.
by Dexter  Singapore Dated: Monday 22 December, 2014
Fast shipping and great packaging! I will buy from ShaShinKi again!
by SH Wong   Dated: Monday 22 December, 2014
Received the lens in good condition.
by Yusmanezam Yusof  Malaysia Dated: Monday 22 December, 2014
Received my item just the next day. Although my item just cheap, silicone blower and lens pen, but much useful for me. Keep it up guys...
by ed troop   Dated: Wednesday 17 December, 2014
Hard to find cable amazing quick shipping, thanks for the great service!
by Affendi  Malaysia Dated: Tuesday 16 December, 2014
Item ordered arrived fast and in order. Great! I will definitely be a repeat customer!
by Daren Yeo  Malaysia Dated: Tuesday 16 December, 2014
very good service...will support on future...
by Hafiizi Ismail   Dated: Friday 12 December, 2014
Bismillah, parcel already delivered to me safely. Im really happy with the faster delivery with your company. my suggestion for the future, I hope you put some box for customer to choose their delivery service either within poslaju, taqbin or others delivery service. hope you will improve it in the future. Thanks =)
by Ivan Chiron Yaman  Malaysia Dated: Thursday 11 December, 2014
I've been purchasing quite a bit from ShaShinKi lately and with every order I found that they're getting better and more efficient, which set and example for any services. Their fast response and prompt action to any problems that arises during any purchases earn my praises. Kudos to their team.

All items received from them are always in good shape and I had no problems while using them. I will definitely recommend them to other photographers.
by Emmanuel Olalere  Malaysia Dated: Wednesday 10 December, 2014
I read about the exceptional service on Shashinki hence why i decided to try it out, to my disappointment however all goods I have purchased have ALWAYS been delayed. The most recent being an accessory pack for the Zoom H2N and a Jusino Tripod with order number # 92018. The first Item which I bought was the Zoom H2N and even that took more than two weeks. Granted the item was out of stock but feedback was slow and I had to message Lydia before I was even updated.

Pros for Shashinki includes a wide range of items and price match function but the cons outweigh the pro for me, considering the fact that I order here with the belief that it will be quick and will be delivered on time. Even in cases where items are out of stock It should be updated on the sales page to as to prevent frustration.

The Jusino tripod is the last item I will be purchasing at Shashinki unless I hear better, the diverse range of products sold are useless if the communication and delivery channels are not up to par. Do have a nice day and hope you have better luck than me

Reply by Dr Koh,

First of all, our apology for the delay and frustration caused by your purchases and experience at ShaShinKi.

Order # 92018 - Order received on 06 Dec 2014. Our apology that Jusino AX-255 Black colour was out of stock. We will send BLUE colour to you today as per agreed in the email. Very sorry for the delay.

Order # 91880 - Order received on 03 Dec 2014 for Zoom APH-2n Accessory Package. We are still waiting for stock to reach us from our supplier. (Please let us know if you want to cancel this order for full refund, as we are not confident if local supplier has stock and it might take more than 2 weeks for us to get stock)

Order # 90200 - Order received on 15th Oct. Payment acknowledged and updated on 15th Oct. On 16th Oct, we got reply from our local supplier that the Zoom H2n Handy Recorder was out of stock locally, so we immediately emailed you on the same day about the delay. Order was shipped on 27th Oct, reached you on 28th Oct. (Our apology for lack of communication between 16th to 27th period). Order concluded within 13 days from the date of order.

All items purchased above have stock status written on the product page "Ships within 3-14 Days (depending on supplier's stock)". As Malaysia local supplier sometimes do not stock things up, so it may cause delay in some cases. We tried to fulfill all orders as per what we promised, "3-14 days" but sometimes it is still beyond our control.

Once again, our apology.
by Joe  Malaysia Dated: Friday 05 December, 2014
You see, people have this wrong conception about "online shopping" especially buying expensive goods like electronics/digital gadgets. For me it all started 3 years ago when I was a student. I bought a tripod from Shashinki and was already impressed of their service as I received it just the very next day. Then, 3 years later, this year, the time has come for me to upgrade to D750 full frame and I was hesitating whether to grab the kit lens or upgrade it to Tamron 24-70. I sent an email to Shashinki and Dr.Koh himself replied me within an hour with his personal suggestions and experience on tamron. So, without further delay, I placed order right away (1x D750 nikon set and 1 x tamron 24-70 import set). It was Thursday and I knew that I needed to use the camera on next Tuesday. I was actually just trying my luck as the import set usually takes 3 to 14 days arrive! But to my surprise, on Friday evening, I received an shipping notice saying that all my goods had been delivered ! I received them on Monday 1pm ! I am very satisfied with Shashinki in terms of competitive pricing(actually almost the best price compared to any other retailers(shoplot or online store), wide range of products(from camera to laptop,cell phone), and most importantly the good support and after sales service. So back to the story, Tuesday, I used my new camera and was really happy with it. Then the very next day on Wed,I saw a post from Shashinki FB sharing a review on GoPro Silver. Well, I've been hesitating to grab HERO 3+ almost a year ago, I took a deep breath and bought it straight away without any hesitation. No surprise this time as I received my GoPro the very next day within 24 hours ! To all photographers, enthusiasts, camera man, students, adults, tech-savvy, no more hesitation and I strongly recommend ShaShinKi as your one and only camera store, fast and secure is what I can say to you. Keep it up Shashinki ! Good job ! *P/S shashinki didn't pay me for this review :P
by Zahirah  Malaysia Dated: Monday 01 December, 2014
Hi, I ordered the FUJIFILM X-E2 camera (body only) and the FUJIFILM XF 23mm F1.4 lens, apart from being cheaper than the retail price. The service was fast and efficient too.

Will definitely buy more from ShaShinki. Excellent.
by Edmund Lee Kuan Wey  Malaysia Dated: Friday 28 November, 2014
I made order Olympus E-5 (Body) on Monday (24 Nov), make payment on Tuesday (25 Nov) & request it to be send by Friday (28 Nov) & it arrived Thursday (27 Nov), & would like to say thank you to DrKoh & Shashinki, very good job & hope to buy more stuff again.
by Surya Battula  Malaysia Dated: Thursday 27 November, 2014
Ordered SR-N2204-K30 Sirui N-2204 Tripod + Sirui K-30X Ball Head (Free Bag),

Very happy to receive it within 5 days of ordering and in perfect Condition. Great Service. Thanks Shashinki..

Really happy to refer friends and trade further.

by Mahira Khairia Muliotoh  Malaysia Dated: Friday 21 November, 2014
I am pleased how they kept their promise in giving the cheapest price online and the fact that you can use your buying points to minus the charges as it is considered your puchase points. A good way to keep your client coming back to buy more.

But I dislike the fact that there was supposed to be free shipping in Malaysia but Sabah and Sarawak consumers suddenly ended up in having to pay shipping fees when its already stated that the whole country is eligible for free shipping. Last time I checked, Sabah and Sarawak is in Malaysia. So please take note of that. It is Misinformation and I sense discrimination with a mixture of ignorance on Shashinki's side when Shashinki stated themselves that there is free shipping within Malaysia.

I may or may not purchase again. Depending on if Shashinki has what I want, provides a better price than the ones I surveyed in the market and can deliver within the duration before I need it.

I give a 7 out of 10.

Reply by Dr Koh,

Dear Mahira, thanks for your feedback. Yes, we knew Sabah and Sarawak are part of Malaysia. In fact, I myself am from Sarawak. There is no discrimination at all, and the FREE SHIPPING within Malaysia applies to over 80% of our products at ShaShinKi, and only certain large and heavy items (bag, dry cabinet, heavy tripod...etc.) have extra shipping fee charge to Sabah and Sarawak, which is stated on the product page. The reason for the charge is because of the high shipping fee for those items when sending to Sabah and Sarawak, and if we factor that into our cost, that makes our selling price not attractive especially to those who are in Peninsular Malaysia. As our profit margin is low, we can't absorb the shipping fee ourselves.

Eg. AIPO Analog Series AS-25 Dry Cabinet is selling at RM268. Shipping fee to Sarawak / Sabah is RM90 (it is much more than the profit we have). If we put the selling price at RM358 and give free shipping to WHOLE MALAYSIA, we actually make more profit but it is not attractive to those who stay in Peninsular Malaysia.

Again, not all items have this shipping surcharge. Jusino tripod though heavy and big, we still give free shipping to Sabah / Sarawak.
by Lo Liang Chou  Malaysia Dated: Wednesday 19 November, 2014
Item arrived in very protective packaging, reliable service .Thanks,ShaShinki!
by Mohamad Hafizam  Malaysia Dated: Tuesday 18 November, 2014
I am very satisfied with the customer service as their replied my email frequently.
The packaging is very good and sure safe !
by jacky chiong  Malaysia Dated: Tuesday 18 November, 2014
very satisfied with customer service and pro package delivery. Thx Shashinki team. looking forward for next purchase. :D
by MOHD SYAHRIL ABAS  Malaysia Dated: Wednesday 12 November, 2014
Very fast delivery. Professional packaging for free postage. Tremendous.
Thank you
by J.Colour  Malaysia Dated: Tuesday 11 November, 2014
Upgraded my drybox from Shashinki with the best deal in town. Best part is that the item arrived at my doorstep without me going out to purchase! Thank you!
by Ivan Yaman   Dated: Friday 07 November, 2014
Very prompt response to customers questions and complains on top of good services and wide range of products.
by Leong Shay Mei  Malaysia Dated: Friday 31 October, 2014
I tried using the 'Price Match' function, and to my surprise it really works! Delivery is made within a day. All in all, I am extremely satisfied with Shashinki.
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