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by Razali b. Zainuddin   Dated: Wednesday 11 June, 2014
Don't hesitate to buy from them..Trusted seller and provide very good service..
by Mohamad Faisal kamarudin  Malaysia Dated: Saturday 07 June, 2014
fast delivery. 100% satisfaction.
by mike wolers  malaysia Dated: Thursday 05 June, 2014
I have been a Shashinki customer for several years now and must say that they are very reliable; particularly when it comes to shipping dates/deadlines.

The only one (small) complaint I ever had was handled speedily and no questions asked.
by Yeoh Chin Nam  Malaysia Dated: Wednesday 28 May, 2014
Just for feedback. During delivery, found the bottom of carton box are not seal by tape. Luckily the product inside does not fall out due to the carton box got tighten by rope and the product still in good condition.

Reply by Dr. Koh,

Thanks for the feedback! We will inform our Packaging Department for more care and improvement in future!
by Raymond Gomes  Malaysia Dated: Thursday 22 May, 2014
I'm happy with the speed and follow up of your services..The product I received was in good condition. Recently I made an inquiry on one of your product. I was given a simple and good explanation. Special shout goes to Dr KOH Kho King who help me in my inquiry
by Yeow Tai Keong  Malaysia Dated: Thursday 15 May, 2014
Hi, my order number is 85973, I wish to know when you can ship it out? I ordered at 13th May and need it urgently at 20th May (Tuesday), if
ShaShinKi can't shipped out at 16th May (Friday), most likely I am going to miss the delivery for my trip. If ShaShinKi can't ship it out at 20th May, can I request to cancel the order and get full refund?

Personal suggestion: ShaShinKi need to state 'exisiting stock' in online purchase so customer can predict the delivery time. If the delivery time is too long, I will prefer to walk in to any shop nearby to buy the goods.

Thank you.

Replied by Lydia:
Your order has been shipped out today, it will reach you tomorrow before 12pm. Tracking number will be emailed to you shortly.
by Hj Asari Abd Rahaman  Malaysia Dated: Wednesday 14 May, 2014
No time stamp for Status, only date stamp. Its so difficult to know at what time the order has been shipped so that the tracking number can be used to track.

Reply by Dr Koh,
We give information the day the parcel is being shipped, not the time, as it doesn't matter what time a parcel is being shipped as all parcels are collected at post centre, and till evening (7pm) then only they will all send to KLIA and distribute to different locations or States there. Then the next day only it will be delivered by the postman to your doorsteps.

Tracking number is updated by the courier company the next day to their system normally. This is beyond our control though.

Eg. parcel you posted out 8am at post office counter makes no different as to those who posted out at 3pm. The 8am parcel is just sitting there waiting.
by Hj Asari Abd Rahaman  Malaysia Dated: Wednesday 14 May, 2014
The system has no login expiry time. It should auto logout after period of time when no activities perform.

Reply by Dr Koh,
Our system will automatically log you out if there is no activity after 30 mins. You can try / test again.
by david  Malaysia Dated: Wednesday 07 May, 2014
too much hassle and difficult to buy thing from shashinki .. want to buy COD also need to go to bank to bank in that rm 10 :( better buy elsewhere with a more simple transaction process ...

Replied by Lydia:
Hi, normally our customer service staff will call you up to inform you of the item ordered stock status and ask you if you would like to pay the RM10 COD fee upon receiving the goods.
by david  Malaysia Dated: Sunday 04 May, 2014
really appreciate the cash on delivery service and i like this method of dealing but why shashinki need to charge rm 10 for such transaction ? XXX also provide cash on delivery and also free shipment but they never charge any amount for their COD (cash on delivery) service transaction . so hope shashinki can give the same service to customer here in malaysia ..

Reply by Dr. Koh,
RM10 COD fee is charged by Yamato TAQBIN, and also to ensure that the order is genuine.

With the convenient and popularity of online banking (Maybank2U, CIMB Clicks, PBebank...etc.), please consider paying via online banking and there is no service fee involved.
by Clement Kok  Malaysia Dated: Friday 02 May, 2014
Buying an camera lens adapter. so far, satisfied :)
Very honest and good feedback given.
Plan to get a lens, hopefully everything is ok :)
by Jay   Dated: Wednesday 30 April, 2014
The 1st ordering experience is bad. They explained, late but acceptable.
The 2nd ordering experience is great! Ordered, Paid, Received, all in less than 24 hrs.
I am certain to buy again.

Thank you.
by Jay  Malaysia Dated: Monday 28 April, 2014
Ordered on 24th Morning. Paid on 24th Morning.
Chose only items that will be shipped in 24hrs cause need them urgently.
Cost more than others too but convinced by feedback there.
Nothing happened after 24 hrs.
Enquired on 26th Morning.
Day 5 27th morning.
Still nothing. No shipment. No explanation. No action.
First purchase.
Likely to be last purchase.
Will ask for refund if still no action today.

Reply by Lydia:
Hi, What is your order number? Email address? Without such info, we can't trace who you are or what your order number is.

26th and 27th are Sat and Sun, which our office is closed (hence no reply from us).
by Sean  Singapore Dated: Friday 25 April, 2014
Ordered on day 1 afternoon, paid on day 1.
Shipped on day 2.
Received on day 3 morning.
Compared the price of lenses with eBay/amazon, Shashinki cost more, with shipping surcharges.
But, Shashinki claimed to guarantee safe arrival, I trusted them. And got my accessory within 3 days.
eBay or Amazon could have taken more than 8 days to reach me.
Was worried at first if they will ship my item, emailed them and ask when they will ship so that I can expect if I am able to use the accessory on time for my outing trip, got no respond at all from them. All I received was automatic reply from changes of status in shipping.
Will not hesitate to order from them again if I can't find the items I want, locally.
Nice experience after-all.
Many thanks.
by Chia Toung Bin  Malaysia Dated: Thursday 10 April, 2014
From enquiry, ordering, packing, tracking feedback up till delivery, all professionally executed by SHASHINKI.
by CHUNG  Malaysia Dated: Tuesday 08 April, 2014
My 1st and 2nd purchased from SHANSHIKI were very please and smooth. Prompt email reply, smooth transaction, extremely fast shipping.
Most recommended camera online store!!
by mohd osman ghazali  Malaysia Dated: Thursday 03 April, 2014
fast service... morning 2/4/2014 order.. today 12pm receive the item
by Loo Voon San   Dated: Tuesday 01 April, 2014
Returning customer. Good prompt service. Search algorithm can be better!
by Shin   Dated: Wednesday 12 March, 2014
Got my lens from Shashinki! Great deal and great service and efficiency!

Tho it's a second hand/ used item, but item was as what was described on the website and still in perfect condition!

Thanks Shashinki!
by YEN ZEN HUANG  Malaysia Dated: Tuesday 11 March, 2014
First time online purchase and did it with ShaShinKi.
Polite and caring customer service, quick delivery in 1 day from Johor Bahru to Sabah.
by chong yuh yih  malaysia Dated: Monday 10 March, 2014
Hi, I'm looking for a selfie stick for phone and camera. I'm wondering if you are going to source it for selling on you website? I saw a selfie stick sell online named The Zuckerberg Selfie Stick by Kogan. Not bad as it provide a back mirror for non tilting lcd camera compared to XShot Selfie Stick.
by Bahtiar Mon  Malaysia Dated: Wednesday 05 March, 2014
Saya sangat berpuashati barangan yang di oder dan di hantar kepada saya bertepatan seperti yang di iklan, pembungkusan yang selamat (tidak cantik pun tidak mengapa asalkan barang tidak rosak) dan dua kali pesanan saya sampai dalamasa 3 hari.Harap khidmat begini dapat berterusan kualitinya.Terima kasih
by SALVARIUS KILUS  Malaysia Dated: Friday 28 February, 2014
This is My 1st time online purchase at Very good services. item arrived as expected. thanks shashinki. GBU
by HOTMA BAILEY SILALAHI  Malaysia Dated: Wednesday 26 February, 2014
Easy payment method, arrives as I have expected, spot on email replies upon any inquiries. Thank you for the RODE NT1-A.
by Aliza Jaafar  Malaysia Dated: Tuesday 25 February, 2014
First time ordering from Shashinki. Was able to get the 46mm lens cap and filters which are not easily accessible where I'm currently residing. Very satisfied with the packaging and service. Will definitely order from here again.
by Glenn Guan  Malaysia Dated: Monday 24 February, 2014
Best of the best! The "bhphoto" of Malaysia! Prompt n fast delivery.
by Jeng Hwan Lam  Malaysia Dated: Saturday 22 February, 2014
Wonderful service. Item arrived within 24 hours. The dealer is helpful in answering questions on products.
by Chaw Ann Wang  Malaysia Dated: Friday 21 February, 2014
Lowepro PASSPORT Sling Bag II, 2nd hand Cokin P series Filter set, Matin Lens Cloth + Matin Lens Glove.

I put in a special request to expedite my purchase due to a coming trip to Vietnam and it arrived too soon!!! Haha....

3rd or 4th time dealing with Shashinki. And the service gets better. Thank you.
by SYED MOHAMAD YUSRIE SYED ALWEI  Malaysia Dated: Thursday 20 February, 2014
first time shopping with .... REALLY AMAZING !! 100% tip top service I never met before. Excellentt and very efficient...keep it up...i give 5 star to shashinki :-). I order yesterday and make full payment at about 4.30pm. The goods was received in order just now OR we can say within 24 hours.
by LAILA KALIDAH JUNET  Malaysia Dated: Monday 17 February, 2014
first time shopping with totally satisfied with their service. will buy from this website again. thumbs up for a great service!.
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All prices shown at ShaShinKi are nett and at the lowest that we can offer. We do not put sales trap by selling accessories at high price to our customers.
Guarantee Safe Arrival
We take full responsibility of every parcel we sent. We use insured courier services. If a product is damaged or lost during shipping, we will replace with a brand new unit.
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