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by Chai  Malaysia Dated: Sunday 19 October, 2014
Received my lens and screen protector in well packaging, the used lens is in excellent condition as per stated :) The delivery time is wrong tho (was told that it will be delivered between 6pm-9pm as i requested for night delivery) but luckily i'm on day off today. Thank you Shashinki! Looking forward for my next purchase :)
by Robert Sed yong Tseu  Malaysia Dated: Thursday 02 October, 2014
Order Number: 89691 arrived in perfect condition. Thanks for the fast and reliable service.
by richardo   Dated: Monday 29 September, 2014
Delivery on time and service satisfaction. Really reliable supplier of camera gears.
by Alvin Ng  Malaysia Dated: Monday 22 September, 2014
Dear Dr. Koh,

I have received the items in good conditioned. Tested with fabrics underwater overnight (6 hours or more) without getting the fabric wet. Trust the DicaCap and will place important documents during my beach time next month.

Thank you so much for providing such efficient feedback and communication. Thank you!


Happy & Glad Buyer,
Alvin Ng
by Chua Tiaw Kheng   Dated: Saturday 20 September, 2014
Dear Dr Koh,
Order Number: 89333.
I have received the Sigma len and UV filter yesterday. i tested a few shots this morning and it works perfectly with my Canon 60D. Thank you for fast service.
I love len made in Japan as it quality is good.

I was a bit disappointed to receive my previous Tamron Len as it is made in China . This len is very light and the quality is not as good as my earlier Tarmron len which was made in Japan. May be it's better to import Tamron len from Japan which of course will be more expensive but good quality.
by Elvis Kok  Malaysia Dated: Friday 12 September, 2014
Hi Dr Koh and Shashinki fellow,

Updates on my case:
My order number: # 89197

Item was received in yesterday morning and in well package. Tested and have a good result.
I would like to thanks Shashinki fellow for taking prompt action and respond to my case, also special thanks to Dr.Koh to follow up this case in person. Please take this as a compliment from customer and keep the good momentum ongoing, definitely i will re-visit again and hope the courier service will be up to standard by the time! Cheers!
by Elvis Kok  Malaysia Dated: Wednesday 10 September, 2014
Hi Shashinki,

I have to comment about the delivery company TAQBIN and strongly recommend Shashinki to consider change to other delivery service company.

Incident background:
I have placed my order on 8/9 and as promised by TAQBIN, the item should be deliver by the next day 9/9 8-12pm. However, on 9/9, I did not receive the item and make a call to TAQBIN Customer Service, and been told the item still in JB branch and yet to sent. This is the 1st disappointment make by them.

The next day, which today 10/9, I do track the item status and shown "Under Investigation". Then I call to customer servise again and check, then been inform the item was sent to selangor on 9/9, then wrongly deliver and then sent back to JB and now still at JB branch due to their internal mistake, this is not acceptable as a delivery service. Also, I don't receive a single call from TAQBIN about this matter and progress, this is extremely poor service ever.

I would like to make an official complaint about this matter to Shashinki and Taqbin, kindly assist to expedite the process and deliver by today.

My order number: # 89197

Thanks,
Elvis
------------------------------
Reply by Dr Koh,

We have reported your case to TAQBIN Manager. They promised to deliver your order tomorrow. Sorry for the inconvenience.
by Radziamir Mazlan  Malaysia Dated: Thursday 04 September, 2014
Speedy delivery! Prices for certain stuff are little bit expensive but looking forward for my next purchase.
by Nurulhusna  Malaysia Dated: Thursday 04 September, 2014
I ordered the DiCAPac waterproof phone case on Wednesday and got the item by Friday morning. Item arrived as described. My first time buying here. Excellent service. Fast shipping. Will write the product review once I test out my phone case on holiday. Highly recommended!
by Saifurudin Rosman   Dated: Tuesday 02 September, 2014
good service and reliable.

Thanks
by Abdul Hamid   Dated: Thursday 21 August, 2014
The Nikon remote cord, which I ordered from ShaShinKi, arrived in good condition. Thank you for a speedy delivery.
by ANDY NG   Dated: Wednesday 20 August, 2014
THE NIKON 72MM CPL IS VALUE FOR MONEY.
by Nasha   Dated: Tuesday 19 August, 2014
Bought a 2nd hand lens, a bag and a few accesories. 2nd hand item as per description and CHEAP!. Shashinki is the best to get camera gears!
by Tan Guo Xiang  Malaysia Dated: Friday 15 August, 2014
Bought something from shashinki yesterday, and arrived this morning. Fast delivery. Thanks!
by SAM CHOW  Malaysia Dated: Wednesday 13 August, 2014
Just buy a [LIMITED] Maha PowerEx MH-C801D LCD Charger + Imedion 2400mAh AA Batteries (8pcs)(Free Digital Battery Tester BT-168D with Digital LCD Display, fast delivery, Thank You!
by Marian Wyse  United States Dated: Monday 11 August, 2014
I ordered some Kata dividers from ShaShinKi after trying unsuccessfully to purchase them from two other vendors. The dividers arrives in Illinois in an amazingly short time, and were exactly what I needed. I want to thank ShaShinKi for their service. I highly recommend them!
by Ahmad Suhaimi Mohd Nasir   Dated: Wednesday 06 August, 2014
Hye Shashinki,

tq for your best service. I have been buying products from Shashinki since 2010. Still the best online photography shop in Malaysia. Keep up the good work :-)
by See Yu Ming Boyd  Malaysia Dated: Monday 04 August, 2014
First time shopper of Shashinki and a very happy one. Very informative, fast, reliable, secure and friendly. Most of my questions were answered fast. Pre-order early, got inform when stock arrival in the morning. Paid in the morning. Got the package tomorrow morning. Package came in good condition. keep the good job coming.
by Jimmy Chung  Malaysia Dated: Friday 25 July, 2014
Hi.
I would like to say something regarding the wishlist.

After reading the feedbacks, we all have the same question, how to access our wishlist?
Although Dr.Koh replied on one of the feedbacks saying that the wishlist icon is at the top right of the page, but wishlist is not written there.

I really hope that "Wishlist" can be written somewhere on the page because I always have trouble finding the wishlist icon.

This is how I access my wishlist:
_ I access wishlist by simply clicking of of the products, click " add to wishlist", and it will finally bring me to my wishlist _

So I hope that Shashinki solve the wishlist issue!
I always enjoy shopping here at Shashinki and look at the stuff!

Thanks.
Best regards.

Reply by Dr Koh,

Thank you very much for the feedback, Jimmy! My bad for overlooking such small but important feature.

I have added a link to WISHLIST at the " Account Details " page. Hope that makes accessing wishlist much easier for you now.
by MARSON SULLONG  Malaysia Dated: Friday 25 July, 2014
Hi there,

I received my order today around noon.Order # 87661_

But very shock to found out that my Nikon 50mm f/1.8D AF Nikkor Autofocus __ Lens Rear Lens Cap __ is white (semi transparent). Should be black with Nikon logo on it.

Replied by Lydia:
This is the original standard package of Nikon 50mm f/1.8D, which the rear lens cover is white transparent. We did not changed anything in the package. All Nikon 50mm f1.8D lens are like this.
The black colour rear lens cap need to be purchased separately. I have emailed you the product link.
Thank you.
by Subhankar Mitra  Malaysia Dated: Wednesday 23 July, 2014
Order no. 87583
Paid for the item and waited nearly a month. No response to repeated email queries so I was forced to open a Paypal undelivered item claim. At this the Shashinki people informed the product is out of stock. No satisfactory answers to why the order was accepetd or why was there no information all this while was given.

They said they can get the product (as if it was a big favour they were doing me) from their supplier but I have to pay an additional amount of nearly 30% of the original cost of the item. On refusal to pay any additional amount and also willing to wait on for the product to arrive they quickly used the Paypal claim as an excuse and quietly refunded the money and escaped delivering the product.

Buyers beware... Lousy service, arrogant people and fraudulent motive. I am a heavy buyer of camera eqipment and accessories online and this is one of the most disgusting experiences.

Reply by Dr. Koh,

1. You ordered on 9th July 2014. Not a month ago.

2. Your first and only email to us was on 19th July 2014 (Sat). No repeated email queries as what you claimed above. You then filed chargeback at PayPal on 22nd July 2014 (Tuesday). Yes, it is our mistake and delay in not replying your email on Monday (we do not work on Sat and Sun).

3. When you made the order online, the product is NOT in stock. Stock status is "Ships within 3-14 Days (depending on supplier's stock)".

4. The product you ordered:

1 x Think Tank EP-C7D Hydrophobia eyepiece (EP) for Canon EOS 7D 6D Digital SLR Camera (TT-TT633) = RM138.00

is out of stock locally. We told you that we can source from oversea, but the price is RM178.00. You do not want to pay the extra money for IMPORT version.

5. Since we can't get stock locally, and you are not willing to pay for IMPORT version, so we close the dispute at PayPal by refunding the money back to you. We sent you an email informing you on the refund (not quietly refund as you claim).

We won't delete your comments above, but showing the actual picture of what truly happened. We operate our business transparently.
by wktan   Dated: Tuesday 22 July, 2014
nikon mb-d14 got stock, if order when can received?

Replied by Lydia:
Within 3 business days.
by LUQMAN MD ARIF  Malaysia Dated: Friday 18 July, 2014
Hi. Just got my JJC 26D diffuser for Nissin Di466. Please take serious note that the diffuser does not fit Di466. Please test it yourself. I paid RM28 for that item and it's not working. I sold it to a fren...sigh...have to search again.

Reply by Dr Koh,

We have tested it in our office, JJC 26D will fit Nissin Di466 without any problem. We have sent you the video on how to fit the diffuser to the flash.
by Bagirathan Pillay  Malaysia Dated: Thursday 17 July, 2014
Very satisfied with services offered by Shshinki! Has shopped here a couple of times and satisfied every time. Highly reccomended and will definitely shop again. Keep up the good work :)
by Andrew Townsend  Malaysia Dated: Tuesday 15 July, 2014
Thank you for delivery within the stated time and your prompt replies to my emails. I will definitely order with you again.
by Jimmy Chung  Malaysia Dated: Tuesday 08 July, 2014
Order no: #86779
A big thank you for Shashinki again!
Thank you for being so patient in every perspective, replying emails, speaking through phone etc!
Thank you for solving my warranty issue just now!

Shashinki never fails to satisfy me!
Keep up the good work!

I definitely will shop here again!

Best regards,
Jimmy.
by Jimmy Chung  Malaysia Dated: Wednesday 02 July, 2014
Order no: #86779
Date ordered: 9/6/14
Date received: 2/7/14
Item condition: Excellent!

Its okay for the delay as your supplier was out of stock.
But I'm very satisfied on Shashinki quick response and service! ;)
Shashinki always reply my email within a day which I'm so happy about it.
There is a problem with the warranty of my ordered item but I've contacted the company in Australia. ;)
If the problem remains unsolved, I will contact Shashinki.

Anyway, Shashinki service is always the best and I find out that it is the safest and the most reliable camera/recording equipment e-store here in Malaysia.

I gave 9 stars out of 10 to Shashinki. ;)
by mien   Dated: Wednesday 18 June, 2014
SHASHINKI you are the besttttt
I order early morning and i already receive my item in the afternoon hahahaha
truly unbelievable ... Kuala Lumpur to Sabah
it's like shopping next to your house

THANK YOU SO MUCH ...
by Danny Awi  Malaysia Dated: Tuesday 17 June, 2014
Received my items today!
Fast & Secure, as always.

Thanks,
Danny Awi

p/s: looking forwards for future purchases.
by Dylan Cartney  Malaysia Dated: Friday 13 June, 2014
Just received my parcel today,as usual it takes me sometimes to locate my items in all that bubble wraps..hehe,superb service and packing.
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