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| by yan min wu Malaysia |
Dated: Monday 28 January, 2019 |
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hi my order is #134710. may i know when will you send out my order? thank you |
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Dear Yan,
Farhanah will communicate with you through whatsapp. |
Replied by,
Dr Koh |
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| by Ng S H |
Dated: Wednesday 23 January, 2019 |
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Dear Sir,
Is this Hoodman Glasses Model Hoodeye Eyecup for Sony Alpha a7, a7R, a7S, and a7 II Models also suitable fir A7 iii? |
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Hi Ng,
We are unable to confirmed the compatibility with A7 III. Hoodman official site does not include Sony A7 III series in their compatibility chart. |
Replied by,
Dr Koh |
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| by Yuk Kong Chan Malaysia |
Dated: Saturday 12 January, 2019 |
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I bought a Jusino tripod back in 2016. I found one of the leg is having some problem ( difficult to prolong and return back to the home position ). I know the warranty is 7 yrs from manufacturer but what is the best way for me to reach the supplier or manufacturer to deal with this? Pls advise and thanks in advance. |
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Hi Chan,
Please send me photos of your tripod at +60167627788. We will communicate from there. |
Replied by,
Dr Koh |
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| by Mohd Arshad |
Dated: Tuesday 18 December, 2018 |
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Hi, i bought a new nissin di662 mark II... (purchased through Lazada) ... well the things is, after several session of photoshot, the pilot light remains red. and it didn't turn green. its like the speedlite can't shot any flash at all. i even changed it into all the available mode, still unusable
well about battery, i don't think its the battery problem because the battery is brand new and i charged it till its full already.
is it anything to do with firmware... your kind advised much appreciated... tq |
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Dear Arshad,
Please whatsapp me at +60167627788 for troubleshooting. |
Replied by,
Dr Koh |
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| by Jason Ting Malaysia |
Dated: Friday 14 December, 2018 |
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Hi, may i know do u got Sony SBAC-US20 USB 3.0 SxS Memory Card Reader / Writer? |
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Hi,
Yes, we have it. Please place your order online
https://shashinki.com/shop/sony-sbac-us30-memory-car-
d-reader-p-39957.html
Thank you. |
Replied by,
Lydia |
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| by DARREN CHIN MYS |
Dated: Thursday 06 December, 2018 |
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Hi, i would like to ask, is that Canon 80D Used camera available for sales? Thanks. |
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Don't have used unit Canon 80D at the moment. |
Replied by,
Dr Koh |
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| by Kent Malaysia |
Dated: Monday 03 December, 2018 |
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Hi, just i done made payment for the Rode videoMIC.. My cimb acc already deduct the money but the your website said Fail (Requery Error). How? Please assist me. |
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Already processed for you. |
Replied by,
Dr Koh |
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| by Kwai Yoong Chin Malaysia |
Dated: Wednesday 28 November, 2018 |
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Sir
On 31 October I placed with you order #132814 for 1 piece Peak Design Tote Bag and a net sum of RM802.50 was paid via Maybank 2U into your account with Maybank. You subsequently advised that you were unable to fulfill the order and offered to refund the net sum in which I advised you credit the amount due me to my account with you. I have checked today and note there was no money credited to my account with you. Please clarify.
Regards
Chin Kwai Yoong |
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Dear Chin,
Our apologies for the delay. We have just credited the money (RM820) to your account at ShaShinKi in shopping point. |
Replied by,
Dr Koh |
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| by tah cheng low Malaysia |
Dated: Tuesday 20 November, 2018 |
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Dear shashinki, i just made 2 purchases, in separate orders. I find it very inconvenient to make payment. I'm doing it via mobile phone, hence i have to switch screen between your website and maybank and email over n over again as i need to key in voucher code, acc nbr, email, amount. I gave up. I came to the office to use the desktop to complete the order bcos i can use mouse to copy paste and toggle in between screens. I tried to put 2 orders into 1 order, but it doesnt have the delete order feature. So at the end, i put in 2 seperate orders but delivery to the same address. That means i have to do the payment process twice. Please consider developing a better payment system. thank you. |
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Dear Low,
Very sorry for the trouble and confusion caused. If you select FPX, then it will link directly to bank website for payment direct. If you select Maybank, CIMB or Public Bank, then it is manual payment method.
Sorry for the trouble caused. |
Replied by,
Dr Koh |
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| by Aiyda Malaysia |
Dated: Saturday 10 November, 2018 |
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Where can i get Aputure Gigtube Tilt & Swivel LCD Viewfinder - GT3CII for Canon 5D Mark II? Any suggestion? |
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Sorry, discontinued product, no longer available. |
Replied by,
Dr Koh |
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| by Chua Chan Joo Malaysia |
Dated: Wednesday 31 October, 2018 |
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Order # 132744. Fast delivery. Thanks
However, 1 item i.e Godox C1T-F trigger for Fuji is missing from my order. Already email you and please check. |
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Dear Chua,
The Godox X1T for Fuijifilm will be shipped out to you separately. Thanks. |
Replied by,
Dr Koh |
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| by Jing Qin Chai Malaysia |
Dated: Saturday 27 October, 2018 |
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Hi, do you have Sony SLT a77ii with kit lens in stock? |
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We don't have A77 II in stock. This model requires special order, takes 6 weeks to deliver.
We have A99 II ready stock now. |
Replied by,
Dr Koh |
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| by Sin Liat Shia Malaysia (Duty Free Zone) |
Dated: Thursday 25 October, 2018 |
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I wrote to inquire about a product (Sony LA-EA4 A-Mount to E-Mount Lens Adapter with Translucent Mirror Technology (Black) (Sony Malaysia)) sometime ago and again today but had no reply.
Please advise. |
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Sorry for the late reply. LA-EA4 needs special order. 2-4 weeks for us to get stock. |
Replied by,
Dr Koh |
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| by Jackson Quan Malaysia |
Dated: Tuesday 09 October, 2018 |
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Order # 131920.
I have emphasis to self pickup at the show room, as I am outstation recently.
No one at home. But your man order the delivery man to delivered to my house !!
I have no idea if the goods will be treated carefully or not. (I saw courier man used to throw the goods in to the house)
What happen to your arrangement?
I can only be back this coming Sunday. If anything went wrong to the lens, can I exchange 1-1 ? |
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Dear Jackson,
Sorry that we overlook your request for self-collect and have sent the item via courier to you. I have whatsapp you on the warranty part. Thanks. |
Replied by,
Dr Koh |
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| by Jeremy |
Dated: Saturday 08 September, 2018 |
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Do you offer credit card payment in-store or only online? |
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Yes, we do offer credit card payment in our retail shop. |
Replied by,
Dr Koh |
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| by m sivaselvam munusamy Malaysia |
Dated: Monday 03 September, 2018 |
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hi, do you have nikon d750 second hand? |
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Currently don't have. You may check our USED CORNER from time to time, as used items get sold very fast.
https://shashinki.com/shop/used.php |
Replied by,
Dr Koh |
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| by SYAHRUL ANUAR BIN ABDUL WAHAB Malaysia, Kelantan, Kota Bharu |
Dated: Monday 03 September, 2018 |
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Hi, really interested in sony a7 iii. From your advert. its no stock. When the new stock will arrive as my Budjet will approved in 1 month Time. Can inform me when it arrive as provided address. Thank You. |
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There is no estimated time of arrival from Sony Malaysia, so we do not accept booking of the camera now. |
Replied by,
Dr Koh |
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| by SAW HONG TAK Malaysia |
Dated: Thursday 30 August, 2018 |
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WELL & SAFELY RECEIVED MY CAMERA SONY RX100 VI~THANKS SHASHINKI FOR SETTLE MY URGENT CASE ..WILL CONTINUE SUPPORT! |
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Dear Saw,
Thanks for the compliments & support! |
Replied by,
Dr Koh |
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| by Roslina Abdul Ghani Malaysia |
Dated: Wednesday 29 August, 2018 |
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Hi,
Do you have a ready stock of Canon WP-DC55 Waterproof Case for G7 X Mark II?
Thanks
Rose |
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We can get stock within a week. Please place order online. |
Replied by,
Dr Koh |
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| by Alex Malaysia |
Dated: Sunday 19 August, 2018 |
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you all should remove all the sold-out items for the product listing.
it was a total waste of my time checking those items, only to find that they have been sold-off. |
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Dear Alex,
Products that are sold is written as SOLD in this USED CORNER page.
https://shashinki.com/shop/used.php
You may use this page when browsing. We moved all sold items to SOLD category, so you may ignore that category when browsing.
https://shashinki.com/shop/sold-c-26_46.html |
Replied by,
Dr Koh |
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| by Leow Malaysia |
Dated: Friday 17 August, 2018 |
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First attempt to purchase from Shashinki:
10/8/18 : Noticed that the price of camera went down compared with last month.
14/8/18 : Placed my order.
16/8/18 : Asked me to top up if I'm still interested to purchase since the price stated was wrong.
It is disappointed as it took so long for you all to notice the price was wrong.
Plus, scam is everywhere, guess no one will feel secure to receive a whatsapp message from an unknown number & ask you to bank in manually.
It's my first time a merchant asked me to top up after few years of online shopping. |
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Dear Leow,
Our apology for the mistake in pricing. Too many changes and promotions from suppliers recently, and our staffs wrongly calculated the cost and price.
We always ask our customers to bank in money to our company bank account (SHASHINKI SDN BHD). Never bank in to personal bank account.
Once again, sorry for the mistake and disappointment. |
Replied by,
Dr Koh |
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| by qaiyum jasmi Malaysia |
Dated: Wednesday 08 August, 2018 |
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i buy PD-CP-BK-3 Peak Design Capture Camera Clip v3 (Black) and received the next day by Gdex. goodjob! |
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Dear Jasmi,
Thank you for the support! |
Replied by,
Dr Koh |
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| by Seng Whatt Wee Malaysia |
Dated: Tuesday 07 August, 2018 |
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Good afternoon Dr.Koh.
Do you have ready stock for a new unit Olympus OMD Em1 MkII Black body only.
Thanks.
Wee Seng Whatt |
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Dear Sir,
We can get the stock and send to you within 2 business days. Kindly place your order online asap.
Thank you. |
Replied by,
Lydia |
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| by Gopal Sam Malaysia |
Dated: Saturday 04 August, 2018 |
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Hope you can check your feedback column regularly and filter off spams like the one below
Thanks |
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Thanks Gopal for notifying. We do check our feedback section daily, and recently we installed ReCaptcha to reduce spams. |
Replied by,
Dr Koh |
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| by Simon Malaysia |
Dated: Monday 30 July, 2018 |
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Love this website. Very easy to order items at a good price and brilliant customer service via. email. Would recommend to anyone. Thank you for shipping my goods to me as fast as you could - I really appreciate it. |
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Dear Simon,
Thank you for the support and compliments! |
Replied by,
Dr Koh |
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| by Johnny Ooi |
Dated: Wednesday 25 July, 2018 |
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Can I purchase your products by installment using credit cards? |
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Dear Johnny,
Sorry, we do not offer installment. However, we do accept credit card (MASTER CARD & VISA), and you may call your credit card to convert your spending into installment. |
Replied by,
Dr Koh |
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| by Anand Raman Malaysia |
Dated: Wednesday 25 July, 2018 |
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The sorting option does not work in your website. Very frustrating to comb thru for an accessory that will fit my budget. |
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Dear Anand,
Sorry about the poor search / sort feature in our website. We are in the process of updating our search system to make it better soon. |
Replied by,
Dr Koh |
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| by Fahmi Bustaman Malaysia |
Dated: Sunday 15 July, 2018 |
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I bought my A7 SONY mirrorless on 8 July and received it on 13 July. The courier company was TA-Q-BIN. The tracking showed the status UNDELIVERED on Tuesday and that was worrying. Received in good condition. Other than the delivery process hiccup, i am very happy with the service. Thanks |
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Dear Fahmi,
Thanks for the support! Sorry about the delay by courier company. |
Replied by,
Dr Koh |
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| by Sim Hang Thiang Malaysia |
Dated: Wednesday 13 June, 2018 |
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Thanks for my recent order of the used Nikon SB-29 Macro speedlight received with satisfactory .
If it possible please help me to purchase a 62mm adapter ring ?
Your faithfully,
Sim Hang Thiang |
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Dear Sim,
Can you measure the ring size required by the flash? Can email us at shop@shashinki.com |
Replied by,
Dr Koh |
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| by Dennison Berwick Malaysia |
Dated: Wednesday 13 June, 2018 |
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Please provide alternatives to Paypal - such as Stripe. I used PP for this order ONLY because I did not realize that was the only payment option for internationally billed order that you provide. I will not buy again using PP. |
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Dear Dennison,
Sorry, we use only bank tele-transfer or PayPal for international order. |
Replied by,
Dr Koh |
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![[DEAL OF THE DAY] GoPro HERO7 Silver (GoPro Malaysia 1 to 1 Exchange Warranty)](images/imagecache/125x125_GPRO-HERO7SLV.jpg "[DEAL OF THE DAY] GoPro HERO7 Silver (GoPro Malaysia 1 to 1 Exchange Warranty)")
