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by DARREN CHIN  MYS Dated: Thursday 06 December, 2018
Hi, i would like to ask, is that Canon 80D Used camera available for sales? Thanks.
Don't have used unit Canon 80D at the moment.
Replied by,
Dr Koh
by Kent  Malaysia Dated: Monday 03 December, 2018
Hi, just i done made payment for the Rode videoMIC.. My cimb acc already deduct the money but the your website said Fail (Requery Error). How? Please assist me.
Already processed for you.
Replied by,
Dr Koh
by Kwai Yoong Chin  Malaysia Dated: Wednesday 28 November, 2018

On 31 October I placed with you order #132814 for 1 piece Peak Design Tote Bag and a net sum of RM802.50 was paid via Maybank 2U into your account with Maybank. You subsequently advised that you were unable to fulfill the order and offered to refund the net sum in which I advised you credit the amount due me to my account with you. I have checked today and note there was no money credited to my account with you. Please clarify.

Chin Kwai Yoong
Dear Chin,

Our apologies for the delay. We have just credited the money (RM820) to your account at ShaShinKi in shopping point.
Replied by,
Dr Koh
by tah cheng low  Malaysia Dated: Tuesday 20 November, 2018
Dear shashinki, i just made 2 purchases, in separate orders. I find it very inconvenient to make payment. I'm doing it via mobile phone, hence i have to switch screen between your website and maybank and email over n over again as i need to key in voucher code, acc nbr, email, amount. I gave up. I came to the office to use the desktop to complete the order bcos i can use mouse to copy paste and toggle in between screens. I tried to put 2 orders into 1 order, but it doesnt have the delete order feature. So at the end, i put in 2 seperate orders but delivery to the same address. That means i have to do the payment process twice. Please consider developing a better payment system. thank you.
Dear Low,

Very sorry for the trouble and confusion caused. If you select FPX, then it will link directly to bank website for payment direct. If you select Maybank, CIMB or Public Bank, then it is manual payment method.

Sorry for the trouble caused.
Replied by,
Dr Koh
by Aiyda  Malaysia Dated: Saturday 10 November, 2018
Where can i get Aputure Gigtube Tilt & Swivel LCD Viewfinder - GT3CII for Canon 5D Mark II? Any suggestion?
Sorry, discontinued product, no longer available.
Replied by,
Dr Koh
by Chua Chan Joo  Malaysia Dated: Wednesday 31 October, 2018
Order # 132744. Fast delivery. Thanks
However, 1 item i.e Godox C1T-F trigger for Fuji is missing from my order. Already email you and please check.
Dear Chua,

The Godox X1T for Fuijifilm will be shipped out to you separately. Thanks.
Replied by,
Dr Koh
by Jing Qin Chai  Malaysia Dated: Saturday 27 October, 2018
Hi, do you have Sony SLT a77ii with kit lens in stock?
We don't have A77 II in stock. This model requires special order, takes 6 weeks to deliver.

We have A99 II ready stock now.
Replied by,
Dr Koh
by Sin Liat Shia  Malaysia (Duty Free Zone) Dated: Thursday 25 October, 2018
I wrote to inquire about a product (Sony LA-EA4 A-Mount to E-Mount Lens Adapter with Translucent Mirror Technology (Black) (Sony Malaysia)) sometime ago and again today but had no reply.

Please advise.
Sorry for the late reply. LA-EA4 needs special order. 2-4 weeks for us to get stock.
Replied by,
Dr Koh
by Jackson Quan  Malaysia Dated: Tuesday 09 October, 2018
Order # 131920.

I have emphasis to self pickup at the show room, as I am outstation recently.
No one at home. But your man order the delivery man to delivered to my house !!
I have no idea if the goods will be treated carefully or not. (I saw courier man used to throw the goods in to the house)
What happen to your arrangement?

I can only be back this coming Sunday. If anything went wrong to the lens, can I exchange 1-1 ?
Dear Jackson,

Sorry that we overlook your request for self-collect and have sent the item via courier to you. I have whatsapp you on the warranty part. Thanks.
Replied by,
Dr Koh
by Jeremy   Dated: Saturday 08 September, 2018
Do you offer credit card payment in-store or only online?
Yes, we do offer credit card payment in our retail shop.
Replied by,
Dr Koh
by m sivaselvam munusamy  Malaysia Dated: Monday 03 September, 2018
hi, do you have nikon d750 second hand?
Currently don't have. You may check our USED CORNER from time to time, as used items get sold very fast.
Replied by,
Dr Koh
by SYAHRUL ANUAR BIN ABDUL WAHAB  Malaysia, Kelantan, Kota Bharu Dated: Monday 03 September, 2018
Hi, really interested in sony a7 iii. From your advert. its no stock. When the new stock will arrive as my Budjet will approved in 1 month Time. Can inform me when it arrive as provided address. Thank You.
There is no estimated time of arrival from Sony Malaysia, so we do not accept booking of the camera now.
Replied by,
Dr Koh
by SAW HONG TAK  Malaysia Dated: Thursday 30 August, 2018
Dear Saw,

Thanks for the compliments & support!
Replied by,
Dr Koh
by Roslina Abdul Ghani  Malaysia Dated: Wednesday 29 August, 2018

Do you have a ready stock of Canon WP-DC55 Waterproof Case for G7 X Mark II?

We can get stock within a week. Please place order online.
Replied by,
Dr Koh
by Alex  Malaysia Dated: Sunday 19 August, 2018
you all should remove all the sold-out items for the product listing.
it was a total waste of my time checking those items, only to find that they have been sold-off.
Dear Alex,

Products that are sold is written as SOLD in this USED CORNER page.

You may use this page when browsing. We moved all sold items to SOLD category, so you may ignore that category when browsing.
Replied by,
Dr Koh
by Leow  Malaysia Dated: Friday 17 August, 2018
First attempt to purchase from Shashinki:

10/8/18 : Noticed that the price of camera went down compared with last month.
14/8/18 : Placed my order.
16/8/18 : Asked me to top up if I'm still interested to purchase since the price stated was wrong.

It is disappointed as it took so long for you all to notice the price was wrong.
Plus, scam is everywhere, guess no one will feel secure to receive a whatsapp message from an unknown number & ask you to bank in manually.
It's my first time a merchant asked me to top up after few years of online shopping.
Dear Leow,

Our apology for the mistake in pricing. Too many changes and promotions from suppliers recently, and our staffs wrongly calculated the cost and price.

We always ask our customers to bank in money to our company bank account (SHASHINKI SDN BHD). Never bank in to personal bank account.

Once again, sorry for the mistake and disappointment.
Replied by,
Dr Koh
by qaiyum jasmi  Malaysia Dated: Wednesday 08 August, 2018
i buy PD-CP-BK-3 Peak Design Capture Camera Clip v3 (Black) and received the next day by Gdex. goodjob!
Dear Jasmi,

Thank you for the support!
Replied by,
Dr Koh
by Seng Whatt Wee  Malaysia Dated: Tuesday 07 August, 2018
Good afternoon Dr.Koh.

Do you have ready stock for a new unit Olympus OMD Em1 MkII Black body only.


Wee Seng Whatt
Dear Sir,

We can get the stock and send to you within 2 business days. Kindly place your order online asap.

Thank you.
Replied by,
by Gopal Sam  Malaysia Dated: Saturday 04 August, 2018
Hope you can check your feedback column regularly and filter off spams like the one below

Thanks Gopal for notifying. We do check our feedback section daily, and recently we installed ReCaptcha to reduce spams.
Replied by,
Dr Koh
by Simon  Malaysia Dated: Monday 30 July, 2018
Love this website. Very easy to order items at a good price and brilliant customer service via. email. Would recommend to anyone. Thank you for shipping my goods to me as fast as you could - I really appreciate it.
Dear Simon,

Thank you for the support and compliments!
Replied by,
Dr Koh
by Johnny Ooi   Dated: Wednesday 25 July, 2018
Can I purchase your products by installment using credit cards?
Dear Johnny,

Sorry, we do not offer installment. However, we do accept credit card (MASTER CARD & VISA), and you may call your credit card to convert your spending into installment.
Replied by,
Dr Koh
by Anand Raman  Malaysia Dated: Wednesday 25 July, 2018
The sorting option does not work in your website. Very frustrating to comb thru for an accessory that will fit my budget.
Dear Anand,

Sorry about the poor search / sort feature in our website. We are in the process of updating our search system to make it better soon.
Replied by,
Dr Koh
by Fahmi Bustaman  Malaysia Dated: Sunday 15 July, 2018
I bought my A7 SONY mirrorless on 8 July and received it on 13 July. The courier company was TA-Q-BIN. The tracking showed the status UNDELIVERED on Tuesday and that was worrying. Received in good condition. Other than the delivery process hiccup, i am very happy with the service. Thanks
Dear Fahmi,

Thanks for the support! Sorry about the delay by courier company.
Replied by,
Dr Koh
by Sim Hang Thiang  Malaysia Dated: Wednesday 13 June, 2018
Thanks for my recent order of the used Nikon SB-29 Macro speedlight received with satisfactory .
If it possible please help me to purchase a 62mm adapter ring ?

Your faithfully,
Sim Hang Thiang
Dear Sim,

Can you measure the ring size required by the flash? Can email us at
Replied by,
Dr Koh
by Dennison Berwick  Malaysia Dated: Wednesday 13 June, 2018
Please provide alternatives to Paypal - such as Stripe. I used PP for this order ONLY because I did not realize that was the only payment option for internationally billed order that you provide. I will not buy again using PP.
Dear Dennison,

Sorry, we use only bank tele-transfer or PayPal for international order.
Replied by,
Dr Koh
by Weng Fook Ng  Petaling Jaya Dated: Wednesday 13 June, 2018
I have a Samsung Galaxy Camera. It has functioned well for me, no problems.
I intend to go for a short holiday and would like to service this camera before I travel.

Q1) May I bring this camera for servicing to your site in Taman Flora, JB ?
Q2) Approx how long will it take (days ) ?
Q3) Approx how much will it cost ?
Dear Ng,

Yes, you may send your camera to us. We will check the condition of the camera before knowing the fee.
Replied by,
Dr Koh
by Seng Whatt Wee  Malaysia Dated: Thursday 07 June, 2018
Good morning Dr. Koh

I have an Olympus OMD EM 1(1st generation) bought from you many years ago, the LCD display malfunction.

Your advice on repairs is very much appreciated. I am from Kuala Terengganu.

Thanks & Regards.

Wee Seng Whatt
Dear Wee,

Currently we do not have LCD part for the EM1 model. Repair will take around 1-2 months, and cost is around RM350.
Replied by,
Dr Koh
by Chaw Ann Wang  Malaysia Dated: Saturday 26 May, 2018
I made an emergency purchase for 3 items on 23rd May, 2018 to assist in one of my assignment. The items arrived on the morning of 24th May, 2018. As always, Shashinki has done their best to assist customers. Very pleased with your service and business. Thank you.
Dear Chaw,

Thanks for the support and compliments!
Replied by,
Dr Koh
by ANAS ADNAN  Malaysia Dated: Thursday 03 May, 2018
Please improve on your website payment system
Thanks for the feedback, Mr. Anas. We currently offer PayPal, Credit Card (Master & Visa), FPX for all Malaysia banks, offline / manual online transfer via M2U, CIMBClicks, PBe, COD via Yamato TAQBIN in selected area.
Replied by,
Dr Koh
by Tho Nguyen  Malaysia Dated: Friday 27 April, 2018
Hi Shop,

last time a bought a AIPO Analog Series AS-31 Dry Cabinet (31L) with Digital Display in Order # 121637 but now it's not working anymore.
I tried to search for AIPO warranty but dont know where.

Could you help to check where I can bring my cabinet for warranty? i am living in Penang, Maylaysia.

Thank you so much.
Dear Tho,

I have emailed you. Please check.
Replied by,
Dr Koh
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We are the official dealer of Nikon and Canon Malaysia. You can trust our credibility as they only appoint creditable store for dealership.
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All prices shown at ShaShinKi are nett and at the lowest that we can offer. We do not put sales trap by selling accessories at high price to our customers.
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We take full responsibility of every parcel we sent. We use insured courier services. If a product is damaged or lost during shipping, we will replace with a brand new unit.
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