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by Han-Kao Ning  Malaysia Dated: Tuesday 30 April, 2019
Dear Sir
I returned the worry item that you sent to me.
when can I receive the correct item.
please update my order list.
thank you
Dear Ning,

2 weeks for us to get new stock and send to you as per our previous phone communication.
Replied by,
Dr Koh
by Gary Lester Sipawi  Malaysia Dated: Saturday 13 April, 2019
Hello Sir,

I would like an update for Order # 136022.

Thank you.
Dear Gary,

We have emailed you few days ago. Please check.
Replied by,
Dr Koh
by chong kong sang  Malaysia Dated: Tuesday 09 April, 2019
Just want to alert you that someone is using your company's name to scam buyers at LAZADA site, offering camera equipment at ridiculously low prices. It's a new seller, purportedly based in Hong Kong and using the name: UK TOP MALL.
Dear Chong,

Thanks for informing us.
Replied by,
Dr Koh
by Chloe  Malaysia Dated: Wednesday 13 March, 2019
Hi, I have receive my item on time as promise, 5 star!!
Dear Chloe,

Thank you for the support!
Replied by,
Dr Koh
by torben daltoft  Malaysia Dated: Monday 04 March, 2019
....and I think that Mr. Koh could do without "Doctorship" (in naval engineering(?)) in this business
And instead improve his systems to become more user friendly!
No, I am not a programmer or computer science background. Photography is just my hobby, hence starting up this camera business. My PhD is in Ship Maneuvering, has nothing to do with web design or programming. Is fine for you to call me Mr. Koh. :)
Replied by,
Dr Koh
by torben daltoft  Malaysia Dated: Monday 04 March, 2019
Ur home page and the procedures included are out of whack

Just tried to purchase, bur ur system wouldnt allow me
Dear Torben,

Not sure of the problem you faced. We did received your orders from time to time, not sure why you still have problems ordering in our system. We are working to improve our online shop from time to time, but might not be able to meet your expectation though.
Replied by,
Dr Koh
by Elaine C  Malaysia Dated: Thursday 28 February, 2019
Dear ShaShinKi, I have recently purchased a Tokina macro lens. The product has arrived safely and packaging was good. However, I find the method of payment a little inconvenient, as I am using Public bank, I need to log into my PB acc to transfer the money, then send an email. Hopefully you can improve on that. :) Overall, I enjoyed shopping with you and your service and will continue to support this website.
Dear Elaine,

Thanks for your feedback and support.

We have FPX payment method that can link directly to various banks for customers to pay directly online. You may chose that in future.
Replied by,
Dr Koh
by yan min wu  Malaysia Dated: Monday 28 January, 2019
hi my order is #134710. may i know when will you send out my order? thank you
Dear Yan,

Farhanah will communicate with you through whatsapp.
Replied by,
Dr Koh
by Ng S H   Dated: Wednesday 23 January, 2019
Dear Sir,
Is this Hoodman Glasses Model Hoodeye Eyecup for Sony Alpha a7, a7R, a7S, and a7 II Models also suitable fir A7 iii?
Hi Ng,

We are unable to confirmed the compatibility with A7 III. Hoodman official site does not include Sony A7 III series in their compatibility chart.
Replied by,
Dr Koh
by Yuk Kong Chan  Malaysia Dated: Saturday 12 January, 2019
I bought a Jusino tripod back in 2016. I found one of the leg is having some problem ( difficult to prolong and return back to the home position ). I know the warranty is 7 yrs from manufacturer but what is the best way for me to reach the supplier or manufacturer to deal with this? Pls advise and thanks in advance.
Hi Chan,

Please send me photos of your tripod at +60167627788. We will communicate from there.
Replied by,
Dr Koh
by Mohd Arshad   Dated: Tuesday 18 December, 2018
Hi, i bought a new nissin di662 mark II... (purchased through Lazada) ... well the things is, after several session of photoshot, the pilot light remains red. and it didn't turn green. its like the speedlite can't shot any flash at all. i even changed it into all the available mode, still unusable

well about battery, i don't think its the battery problem because the battery is brand new and i charged it till its full already.

is it anything to do with firmware... your kind advised much appreciated... tq
Dear Arshad,

Please whatsapp me at +60167627788 for troubleshooting.
Replied by,
Dr Koh
by Jason Ting  Malaysia Dated: Friday 14 December, 2018
Hi, may i know do u got Sony SBAC-US20 USB 3.0 SxS Memory Card Reader / Writer?

Yes, we have it. Please place your order online

Thank you.
Replied by,
by DARREN CHIN  MYS Dated: Thursday 06 December, 2018
Hi, i would like to ask, is that Canon 80D Used camera available for sales? Thanks.
Don't have used unit Canon 80D at the moment.
Replied by,
Dr Koh
by Kent  Malaysia Dated: Monday 03 December, 2018
Hi, just i done made payment for the Rode videoMIC.. My cimb acc already deduct the money but the your website said Fail (Requery Error). How? Please assist me.
Already processed for you.
Replied by,
Dr Koh
by Kwai Yoong Chin  Malaysia Dated: Wednesday 28 November, 2018

On 31 October I placed with you order #132814 for 1 piece Peak Design Tote Bag and a net sum of RM802.50 was paid via Maybank 2U into your account with Maybank. You subsequently advised that you were unable to fulfill the order and offered to refund the net sum in which I advised you credit the amount due me to my account with you. I have checked today and note there was no money credited to my account with you. Please clarify.

Chin Kwai Yoong
Dear Chin,

Our apologies for the delay. We have just credited the money (RM820) to your account at ShaShinKi in shopping point.
Replied by,
Dr Koh
by tah cheng low  Malaysia Dated: Tuesday 20 November, 2018
Dear shashinki, i just made 2 purchases, in separate orders. I find it very inconvenient to make payment. I'm doing it via mobile phone, hence i have to switch screen between your website and maybank and email over n over again as i need to key in voucher code, acc nbr, email, amount. I gave up. I came to the office to use the desktop to complete the order bcos i can use mouse to copy paste and toggle in between screens. I tried to put 2 orders into 1 order, but it doesnt have the delete order feature. So at the end, i put in 2 seperate orders but delivery to the same address. That means i have to do the payment process twice. Please consider developing a better payment system. thank you.
Dear Low,

Very sorry for the trouble and confusion caused. If you select FPX, then it will link directly to bank website for payment direct. If you select Maybank, CIMB or Public Bank, then it is manual payment method.

Sorry for the trouble caused.
Replied by,
Dr Koh
by Aiyda  Malaysia Dated: Saturday 10 November, 2018
Where can i get Aputure Gigtube Tilt & Swivel LCD Viewfinder - GT3CII for Canon 5D Mark II? Any suggestion?
Sorry, discontinued product, no longer available.
Replied by,
Dr Koh
by Chua Chan Joo  Malaysia Dated: Wednesday 31 October, 2018
Order # 132744. Fast delivery. Thanks
However, 1 item i.e Godox C1T-F trigger for Fuji is missing from my order. Already email you and please check.
Dear Chua,

The Godox X1T for Fuijifilm will be shipped out to you separately. Thanks.
Replied by,
Dr Koh
by Jing Qin Chai  Malaysia Dated: Saturday 27 October, 2018
Hi, do you have Sony SLT a77ii with kit lens in stock?
We don't have A77 II in stock. This model requires special order, takes 6 weeks to deliver.

We have A99 II ready stock now.
Replied by,
Dr Koh
by Sin Liat Shia  Malaysia (Duty Free Zone) Dated: Thursday 25 October, 2018
I wrote to inquire about a product (Sony LA-EA4 A-Mount to E-Mount Lens Adapter with Translucent Mirror Technology (Black) (Sony Malaysia)) sometime ago and again today but had no reply.

Please advise.
Sorry for the late reply. LA-EA4 needs special order. 2-4 weeks for us to get stock.
Replied by,
Dr Koh
by Jackson Quan  Malaysia Dated: Tuesday 09 October, 2018
Order # 131920.

I have emphasis to self pickup at the show room, as I am outstation recently.
No one at home. But your man order the delivery man to delivered to my house !!
I have no idea if the goods will be treated carefully or not. (I saw courier man used to throw the goods in to the house)
What happen to your arrangement?

I can only be back this coming Sunday. If anything went wrong to the lens, can I exchange 1-1 ?
Dear Jackson,

Sorry that we overlook your request for self-collect and have sent the item via courier to you. I have whatsapp you on the warranty part. Thanks.
Replied by,
Dr Koh
by Jeremy   Dated: Saturday 08 September, 2018
Do you offer credit card payment in-store or only online?
Yes, we do offer credit card payment in our retail shop.
Replied by,
Dr Koh
by m sivaselvam munusamy  Malaysia Dated: Monday 03 September, 2018
hi, do you have nikon d750 second hand?
Currently don't have. You may check our USED CORNER from time to time, as used items get sold very fast.
Replied by,
Dr Koh
by SYAHRUL ANUAR BIN ABDUL WAHAB  Malaysia, Kelantan, Kota Bharu Dated: Monday 03 September, 2018
Hi, really interested in sony a7 iii. From your advert. its no stock. When the new stock will arrive as my Budjet will approved in 1 month Time. Can inform me when it arrive as provided address. Thank You.
There is no estimated time of arrival from Sony Malaysia, so we do not accept booking of the camera now.
Replied by,
Dr Koh
by SAW HONG TAK  Malaysia Dated: Thursday 30 August, 2018
Dear Saw,

Thanks for the compliments & support!
Replied by,
Dr Koh
by Roslina Abdul Ghani  Malaysia Dated: Wednesday 29 August, 2018

Do you have a ready stock of Canon WP-DC55 Waterproof Case for G7 X Mark II?

We can get stock within a week. Please place order online.
Replied by,
Dr Koh
by Alex  Malaysia Dated: Sunday 19 August, 2018
you all should remove all the sold-out items for the product listing.
it was a total waste of my time checking those items, only to find that they have been sold-off.
Dear Alex,

Products that are sold is written as SOLD in this USED CORNER page.

You may use this page when browsing. We moved all sold items to SOLD category, so you may ignore that category when browsing.
Replied by,
Dr Koh
by Leow  Malaysia Dated: Friday 17 August, 2018
First attempt to purchase from Shashinki:

10/8/18 : Noticed that the price of camera went down compared with last month.
14/8/18 : Placed my order.
16/8/18 : Asked me to top up if I'm still interested to purchase since the price stated was wrong.

It is disappointed as it took so long for you all to notice the price was wrong.
Plus, scam is everywhere, guess no one will feel secure to receive a whatsapp message from an unknown number & ask you to bank in manually.
It's my first time a merchant asked me to top up after few years of online shopping.
Dear Leow,

Our apology for the mistake in pricing. Too many changes and promotions from suppliers recently, and our staffs wrongly calculated the cost and price.

We always ask our customers to bank in money to our company bank account (SHASHINKI SDN BHD). Never bank in to personal bank account.

Once again, sorry for the mistake and disappointment.
Replied by,
Dr Koh
by qaiyum jasmi  Malaysia Dated: Wednesday 08 August, 2018
i buy PD-CP-BK-3 Peak Design Capture Camera Clip v3 (Black) and received the next day by Gdex. goodjob!
Dear Jasmi,

Thank you for the support!
Replied by,
Dr Koh
by Seng Whatt Wee  Malaysia Dated: Tuesday 07 August, 2018
Good afternoon Dr.Koh.

Do you have ready stock for a new unit Olympus OMD Em1 MkII Black body only.


Wee Seng Whatt
Dear Sir,

We can get the stock and send to you within 2 business days. Kindly place your order online asap.

Thank you.
Replied by,
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