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by Chandra Sekran  Malaysia Dated: Tuesday 01 November, 2016
Dear Sirs,

I have been dealing with your company for over 8 years and I am consistently impressed with the competent service rendered. The prices are very competitive and the despatch of the items ordered always arrive fast. This has not been my experience with other online retailers.

Keep up the standards you have maintained.


Chandra Sekran
Thank you very much for the continuous support, Chandra! We will try our best to continue and improve our commitments to our customers!
Replied by,
Dr Koh
by ahmad suhaimi   Dated: Wednesday 26 October, 2016
fast service. just receive my sony a6000 yesterday. keep up the good work!
Thanks for the compliments and hope you enjoy the best selling Sony A6000 camera!
Replied by,
Dr Koh
by Daniel   Dated: Monday 24 October, 2016
Excellent customer service as given choices for courier services. Product was well packed in the original box with additional box and bubble pack outside. Well done.
Thanks for the support, Daniel! We hope to serve you again soon!
Replied by,
Dr Koh
by CHAI MUI KHIONG  Malaysia Dated: Monday 10 October, 2016
received in good order & condition.
Thank you for the support! Hope you enjoy the shopping experience at ShaShinKi!
Replied by,
Dr Koh
by Chellam M   Dated: Friday 07 October, 2016
Being a first time buyer at ShaShinKi, was greatly pleased with the Nikon battery that came in the original box complete with instruction leaflet and the efficient and fast delivery. Thank you.
Thanks for the support, Chellam! Hope to serve you again soon!
Replied by,
Dr Koh
by Kar Seng Wong  Malaysia Dated: Thursday 29 September, 2016
Ordered 2 Aipo dry cabinets, but after 3 days, parcels not turned up. Checked & found parcels wrongly delivered by Citylink Express. Informed Shashinki, immediately rerouted parcels to me thru TaQbin within a day. Thank for fast response. I will continue support you for reliable service & reasonable price.
Sorry for the delay of your order, thank you for your patient and understanding and we hope to serve you again soon!
Replied by,
Dr Koh
by Chris Fredericks  Malaysia Dated: Tuesday 27 September, 2016
Outstanding service - took the extra effort to arrange for specific time of delivery for item purchased as requested. Was impressed that Dr Koh answered my query personally. Keep up the excellent work!
It is my pleasure to serve and assist! Thank you for the support!
Replied by,
Dr Koh
by Azhar Aziz  Malaysia Dated: Thursday 22 September, 2016
Great customer service! Great buying experience! Great products!
Thank you for the compliments, Azhar!
Replied by,
Dr Koh
by RODNEY LIONG  Malaysia Dated: Tuesday 20 September, 2016
very good and reliable services. will continue to buy from here.
Thanks for the support, Rodney. Hope to serve you again soon!
Replied by,
Dr Koh
by sak ishak   Dated: Tuesday 20 September, 2016
Very good services and product..Quality and fast shipping
by Steven Teo  Malaysia Dated: Friday 09 September, 2016
I have bought 18 times and returned twice for product service that was under warranty. I never had any issue with late arrival, damaged or missing products, etc. And both the times when I returned the tripod for service, there were no issues as it was serviced and returned promptly. For this I have to applaud your service. But I would like to see improvements in your search engine and the Used Category. It would help the customer not to see items sold still appearing in the category and worst still without any indication that it is already sold. While still under the Used Category to search not just by brand but also by compatibility especially third party brands which are compatible to certain camera makes. Thank you again.
Thank you very much for the support and feedback! Currently what we have done to solve the problem above is to exclude products that have been sold in the SEARCH RESULTS. While they will still shown in the USED CORNER, but if you used search function, they will not be shown in the search results.

We will continue to improve our system. Thanks again for the feedback!
Replied by,
Dr Koh
by Wan hou Chee  Malaysia Dated: Wednesday 07 September, 2016
Quality product. Fast shipping.
by Syaiful Redzuan Bin Jamaluddin  Malaysia Dated: Tuesday 06 September, 2016
Very good services..Quality and fast shipping..
by Khaled Al Ibrahim  Malaysia Dated: Friday 26 August, 2016
ShaShinKi, thank you very much for your kindness, generosity and great service.
by Kai Xuan Theng  Macau Dated: Monday 22 August, 2016
Great service provided by Shashinki... I recently bought a camera at considerably cheap price... I needed a camera in urgent and the camera was sent to me in 3 days even when I'm staying in other county of East Asia...
by nICK  East Malaysia Dated: Monday 22 August, 2016
The Price Match deal was fantastic as to allowed its clients to inform any cheaper price discovery before closing the final deal. Response was promptly replied and the deal was great!! Thank God! May the God bless.... can't wait for my next visit.... :-)
by Wolf Noleppa  Malaysia Dated: Thursday 18 August, 2016
If you need an information the company is fast, but if you have a problem the company act different. I am still waiting for their answers of a wrongly sent items. You can see whether a company is serious if there is a problem and this guys don't bother after all.
Sorry for the delay in replying, please check your email for the return of the wrong item.
Replied by,
Dr Koh
by Vickneswaran Sukumaran  Malaysia Dated: Friday 12 August, 2016
I am very very happy with shashinki. I bought housing for nikon D5300. It was fast response from shashinki. I received my item within 48 hours. Actually I ordered like 1am Thursday. It received 4pm on Friday. Thanks for your service!
by Jeremy Alexander  Malaysia Dated: Wednesday 10 August, 2016
Please make your information clear as in terms of warranty and do update the images, colour description etc because it gives wrong information to customers
We do have warranty info shown in our product page.
Replied by,
Dr Koh
by YAHYA MUSTAFA  Malaysia Dated: Tuesday 02 August, 2016
bought a tripod recently. you have an easy to navigate webpage and the purchasing process is hassle simple as ABC. fast response from your staff once payment is made.receive item within 48hrs from order being placed.thanks
by Tan Keng Siang  Malaysia Dated: Saturday 23 July, 2016
I have the feeling that your search engine is not very clever or user-friendly. Improvements necessary.
Sorry, our Jarvis is still in baby learning stage...we are trying to improve it one bit at a time...
Replied by,
Dr Koh
by Robin Leow  Malaysia Dated: Tuesday 19 July, 2016
I am very happy with Shashinki services - the website is informative and very user-friendly too and the staffs of Shashinki are responsive to my questions. Tougher questions are handled tactfully by Dr Koh himself, which impressed me a lot. No doubt this is my one stop shop for me to get my photography related things. Thanks and keep up the good work!
by Benedict  France Dated: Saturday 16 July, 2016
Hello Dr. Koh.

Just a little note to say again that I was very happy with ma purchase at ShaShinKi but not so happy with the carrier (FedEx) with whom I have had lots of problems.
I believe these are specific to the french branch as I gather many other customers are dissatisfied with this company.
So in the future I have decided not to use this carrier anymore.
Hope you understand my reaction.
Anyway, thank you again (you and your great team) for your good and reliable service.

Really sorry for the trouble FedEx caused to you. We can use EMS or DHL for your future shipment, just put a note in the comment box during checkout. Hope to serve you again soon!
Replied by,
Dr Koh
by Lee Choon soon  Malaysia Dated: Sunday 10 July, 2016
product sold out,please dont show again !tq!浪费时间一直重复查看!

Reply by Dr Koh,

Thanks for the feedback. We have filtered the search results by showing only still available items now.
by Fabian Edwin A.Bee  Malaysia Dated: Saturday 09 July, 2016
service are very delivery...
by RONN  Malaysia Dated: Tuesday 05 July, 2016
1st time buyer from Kota Kinabalu, Sabah. Item shipped on the same day after payment done. Excellent speed!
by Maurice Muller  United States of America Dated: Friday 17 June, 2016
Thank you very much for responding quickly to my concerns I had regarding the delivery date of the product I ordered. I received the Fujifilm diopter correction lens soon after your prompt notification. It is exactly what I ordered. The diopter works perfectly. Thank you.
by Vickie Lai  Malaysia Dated: Monday 13 June, 2016
First time buyer. Bought a Sony A6000 and when it arrived, got a shock cos only the body arrived. Checked with Shashinki and bummer, I really did buy just the body! Thankfully, the rep from Shashinki found me a good condition used lens and even offered me a discount! Happily bought it and this is where Shashinki really went the extra mile. I bought the camera for a family holiday! Bought the lens on Friday and on normal circumstances, I should receive the item on Tuesday (the day we fly). Was told to get in touch with Dr. Koh. Upon hearing my urgent need for the lens, a special delivery was arranged and I got my lens today (Sunday)! TQ so so much for going the extra mile! Appreciate it!
by lowell   Dated: Sunday 12 June, 2016
Very responsive on every questions and the delivery is on time.
by 35mm   Dated: Friday 10 June, 2016
Ordered a Sony A6000 and it arrived as advertised. Only issue was the TAQBIN courier service - their HQ and warehouse is practically next door to my office but they only came with the camera at 5:30 pm when my office was closed, so I only got the camera 1 day later. Anyway, no complains about Shashinki - they are a reputable seller and the camera box was enclosed in a very generous amount of bubble wrap and the carton box with the warning "Mudah Pecah". Good job!
Our apologies for the delay caused by TAQBIN. We have feedback to them on their service. We have PosLaju as well, if you preferred that, you can put a note in the comment box during checkout.

Thanks for your confident in our service. We hope to serve you again soon!
Replied by,
Dr Koh
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