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by Dr David Quek  Malaysia Dated: Thursday 08 December, 2016
Fantastic service! Ordered my Summicron 75/f2 on 5 Dec, paid via bank transfer, and received the lens well packed on 7 Dec 2016, all in good order and efficiency! Syabas and keep up the great job! Merry Christmas and Happy New Year! ~David
Merry Christmas and Happy New Year to you too, Dr David! Enjoy the great piece of art Leica Summicron lens!
Replied by,
Dr Koh
by F C Wang  Malaysia Dated: Thursday 08 December, 2016
Dear Sirs,

On 18 November 2016, I ordered and paid for the Gariz Camera Wrist Strap Mashmallow DD-WSP-1 (Black). Shipment was stated as between 3-14 days.

However, to date the item has not been shipped and even the ETA could not be provided.

Kindly advise on an expected ETA.

Thank you.

I have sent you an email. Very sorry for the delay.
Replied by,
Dr Koh
by Ajit  Malaysia Dated: Wednesday 07 December, 2016
Generally I found the prices quoted on this website are higher than shops in PJ / KL. I checked their websites for following lenses & this is comparison

Sigma 50-100, f1.4 Web A - 4418, Your Price - 4452
Sigma 24-70, f2.8 Web A - 3115, You -3339, Web B - 2850
Canon 24-70, f2.8 Web A - 8243, You - 8190, Web B - 7890

Web A and Web C do give some more discount when I go and buy at the shop. Since you do only online selling, the prices should be lower than others. May be you should look in.
Thanks and warm regards,
Dear Ajit, thanks for the feedback. We actually have a Price Match link on the product page that you can click to inform us if our price is higher than others, we will then check and try to match the price if we can still cover our cost.

We have adjusted our prices online for the items you mentioned above. You may check again and we have beat all the prices.
Replied by,
Dr Koh
by Faeez   Dated: Monday 28 November, 2016
is it can make installment?
We do not have installment plan at the moment.
Replied by,
Dr Koh
by YEW CHOR PENG  Malaysia Dated: Tuesday 22 November, 2016
I just bought a LCD hygrometer from Shashinki at Rm 90+.
A week later I bought same hygrometer from another website at Rm 21.00
Somehow I really got RIPPED OFF!

If the product is less than 7 days old, you may contact us to arrange for rerturning and refund.

There are many different grades and models of hygrometer. We give warranty / exchange for the unit we sell if faulty.
Replied by,
Dr Koh
by MUHAMMAD FADHZRIN HAFIFI BIN RAS FADHZRIN  Malaysia Dated: Thursday 10 November, 2016
The best service ever!!
Thank you for the compliments!
Replied by,
Dr Koh
by Joshua Chin  Malaysia Dated: Wednesday 09 November, 2016
Shipping was decent with no issues other than the shipping company coming at an unexpected hour. packaging was done excellently and safely. products received lived up to expectations, and price and ease of purchase ensures that I will be a repeat customer.
Thank you for the support! We look forward to serve you again soon!
Replied by,
Dr Koh
by Mohd Fadzli Nordin  Malaysia Dated: Wednesday 02 November, 2016

i am a bit upset with the yamato ta q bin delivery service. item i ordered from various vendor that using ta q bin all have problem with delivery (not efficient) and late delivery.
i not recomend your company to use the service. or next time i order please use pos laju or skynet instead.

thank you
Our apologies for the troubled caused by Yamato TAQBIN. We can use PosLaju for your next order. You can put the request in the comment box during checkout. Once again, sorry for the inconvenience.
Replied by,
Dr Koh
by Chandra Sekran  Malaysia Dated: Tuesday 01 November, 2016
Dear Sirs,

I have been dealing with your company for over 8 years and I am consistently impressed with the competent service rendered. The prices are very competitive and the despatch of the items ordered always arrive fast. This has not been my experience with other online retailers.

Keep up the standards you have maintained.


Chandra Sekran
Thank you very much for the continuous support, Chandra! We will try our best to continue and improve our commitments to our customers!
Replied by,
Dr Koh
by ahmad suhaimi   Dated: Wednesday 26 October, 2016
fast service. just receive my sony a6000 yesterday. keep up the good work!
Thanks for the compliments and hope you enjoy the best selling Sony A6000 camera!
Replied by,
Dr Koh
by Daniel   Dated: Monday 24 October, 2016
Excellent customer service as given choices for courier services. Product was well packed in the original box with additional box and bubble pack outside. Well done.
Thanks for the support, Daniel! We hope to serve you again soon!
Replied by,
Dr Koh
by CHAI MUI KHIONG  Malaysia Dated: Monday 10 October, 2016
received in good order & condition.
Thank you for the support! Hope you enjoy the shopping experience at ShaShinKi!
Replied by,
Dr Koh
by Chellam M   Dated: Friday 07 October, 2016
Being a first time buyer at ShaShinKi, was greatly pleased with the Nikon battery that came in the original box complete with instruction leaflet and the efficient and fast delivery. Thank you.
Thanks for the support, Chellam! Hope to serve you again soon!
Replied by,
Dr Koh
by Kar Seng Wong  Malaysia Dated: Thursday 29 September, 2016
Ordered 2 Aipo dry cabinets, but after 3 days, parcels not turned up. Checked & found parcels wrongly delivered by Citylink Express. Informed Shashinki, immediately rerouted parcels to me thru TaQbin within a day. Thank for fast response. I will continue support you for reliable service & reasonable price.
Sorry for the delay of your order, thank you for your patient and understanding and we hope to serve you again soon!
Replied by,
Dr Koh
by Chris Fredericks  Malaysia Dated: Tuesday 27 September, 2016
Outstanding service - took the extra effort to arrange for specific time of delivery for item purchased as requested. Was impressed that Dr Koh answered my query personally. Keep up the excellent work!
It is my pleasure to serve and assist! Thank you for the support!
Replied by,
Dr Koh
by Azhar Aziz  Malaysia Dated: Thursday 22 September, 2016
Great customer service! Great buying experience! Great products!
Thank you for the compliments, Azhar!
Replied by,
Dr Koh
by RODNEY LIONG  Malaysia Dated: Tuesday 20 September, 2016
very good and reliable services. will continue to buy from here.
Thanks for the support, Rodney. Hope to serve you again soon!
Replied by,
Dr Koh
by sak ishak   Dated: Tuesday 20 September, 2016
Very good services and product..Quality and fast shipping
by Steven Teo  Malaysia Dated: Friday 09 September, 2016
I have bought 18 times and returned twice for product service that was under warranty. I never had any issue with late arrival, damaged or missing products, etc. And both the times when I returned the tripod for service, there were no issues as it was serviced and returned promptly. For this I have to applaud your service. But I would like to see improvements in your search engine and the Used Category. It would help the customer not to see items sold still appearing in the category and worst still without any indication that it is already sold. While still under the Used Category to search not just by brand but also by compatibility especially third party brands which are compatible to certain camera makes. Thank you again.
Thank you very much for the support and feedback! Currently what we have done to solve the problem above is to exclude products that have been sold in the SEARCH RESULTS. While they will still shown in the USED CORNER, but if you used search function, they will not be shown in the search results.

We will continue to improve our system. Thanks again for the feedback!
Replied by,
Dr Koh
by Wan hou Chee  Malaysia Dated: Wednesday 07 September, 2016
Quality product. Fast shipping.
by Syaiful Redzuan Bin Jamaluddin  Malaysia Dated: Tuesday 06 September, 2016
Very good services..Quality and fast shipping..
by Khaled Al Ibrahim  Malaysia Dated: Friday 26 August, 2016
ShaShinKi, thank you very much for your kindness, generosity and great service.
by Kai Xuan Theng  Macau Dated: Monday 22 August, 2016
Great service provided by Shashinki... I recently bought a camera at considerably cheap price... I needed a camera in urgent and the camera was sent to me in 3 days even when I'm staying in other county of East Asia...
by nICK  East Malaysia Dated: Monday 22 August, 2016
The Price Match deal was fantastic as to allowed its clients to inform any cheaper price discovery before closing the final deal. Response was promptly replied and the deal was great!! Thank God! May the God bless.... can't wait for my next visit.... :-)
by Wolf Noleppa  Malaysia Dated: Thursday 18 August, 2016
If you need an information the company is fast, but if you have a problem the company act different. I am still waiting for their answers of a wrongly sent items. You can see whether a company is serious if there is a problem and this guys don't bother after all.
Sorry for the delay in replying, please check your email for the return of the wrong item.
Replied by,
Dr Koh
by Vickneswaran Sukumaran  Malaysia Dated: Friday 12 August, 2016
I am very very happy with shashinki. I bought housing for nikon D5300. It was fast response from shashinki. I received my item within 48 hours. Actually I ordered like 1am Thursday. It received 4pm on Friday. Thanks for your service!
by Jeremy Alexander  Malaysia Dated: Wednesday 10 August, 2016
Please make your information clear as in terms of warranty and do update the images, colour description etc because it gives wrong information to customers
We do have warranty info shown in our product page.
Replied by,
Dr Koh
by YAHYA MUSTAFA  Malaysia Dated: Tuesday 02 August, 2016
bought a tripod recently. you have an easy to navigate webpage and the purchasing process is hassle simple as ABC. fast response from your staff once payment is made.receive item within 48hrs from order being placed.thanks
by Tan Keng Siang  Malaysia Dated: Saturday 23 July, 2016
I have the feeling that your search engine is not very clever or user-friendly. Improvements necessary.
Sorry, our Jarvis is still in baby learning stage...we are trying to improve it one bit at a time...
Replied by,
Dr Koh
by Robin Leow  Malaysia Dated: Tuesday 19 July, 2016
I am very happy with Shashinki services - the website is informative and very user-friendly too and the staffs of Shashinki are responsive to my questions. Tougher questions are handled tactfully by Dr Koh himself, which impressed me a lot. No doubt this is my one stop shop for me to get my photography related things. Thanks and keep up the good work!
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