FAQ

What is Import Product?

Import product is product that ShaShinKi import directly from oversea supplier at significantly lower price than local distributor. This enables ShaShinKi to offer product at lower price with good saving to our customers. The different between import product and local product is just the warranty. Import product is having ShaShinKi warranty, bare the same warranty conditions as local set. ShaShinKi will pay for the cost to repair / replace an import product at ShaShinKi own cost when warranty claim / repair is needed. Product wise, import set is exactly the same as local set.

Do You Offer Installment?

Sorry, at the moment we do not offer installment. You may use credit card to purchase from us, and later call your bank to convert your purchase into installment (subject to bank approval and interest rate).

Can I order at website and self-collect from your store?

Yes, you may place order in our website and collect directly from our physical store. We are located at 69, Jalan Flora 1/9, Taman Pulai Flora, 81300 Skudai, Johor, Malaysia.

Is it safe to ship by courier?

Yes, 100% safe. We insured our parcels and we guarantee safe arrival of every orders to our customers. In case of lost or damage, ShaShinKi will take FULL RESPONSIBILITY by replacing or refund to customers. ShaShinKi has been selling online (and send through couriers) since 2005. We pack our things safely.