Few weeks ago, I went to McDonalds to buy some “junk” food for myself and my family at night. I used the drive through method to make the purchase with my little kid in the car. It was like around 9pm.
Everything was smooth, drove through, purchased, reached home.
When opened up the package at home (together with GCB burger), to my dismay…the french fries in the bag is only HALF package! I paid for LARGE set and I got only HALF the fries! Not that I wanted to eat that much but I felt being cheated. There is no way that the waiter in McDonald can’t see the package is HALF full when they packed it for me!
Got really frustrated with such service from McDonalds.
The next day I went back to the McD and asked to see his manager. Told him the story and my disappointment. The manager is such a young guy (looks like only 20+). He offered me a new french fries which I rejected to take. No, I am not there to beg for a new french fries junk food.
Where is the McD? The one besides the Shell station at Skudai UTM. Next time if you purchased things via drive through, make sure you check the content before leaving.
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So you got offered another full fires, the day after, with no proof that the mistake was theirs, only to refuse them, and never wanted to eat the full serving anyway? People like you are why they spit in the burgers.
Ronald, you work in McD before?
I made it clear to them that the reason I complaint to them is NOT for a FREE serving like most would have wanted, and that’s the reason why I refused the “free complimentary” french fries from them when the manager wanted to give me one.
I complained so that they can improve their serving quality, not for a free meal. I paid for what ordered, and I deserved what I paid.
i had the same problem with the Mcdonals in millersville maryland
many time i have gotten only half a order and even when you say something to them they are rude i have seen the people eating fries out of the bin i sent a complaint to Mcdonald main office never got a answer back from them