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I just received my Digi bill today, and the payment due date is tomorrow. So, I have to immediately do online payment to them.
Few minutes ago, my friend called me and complaint about his digi phone bill. Then only I realized that Digi actually charges May and June and July calls to ONE bill! This is crazy and unfair to those who have subscribe to the Max Usage plan.
Why?
Let me explain. If you subscribed to Digi Max Usage 50 plan, you are entitled to get RM50 rebate maximum for all the call charges you made in that particular month. Say for example if you called RM40 in June, you will need to pay RM50 for the Max Usage 50 plan. However, if you called RM70 in June, then you will have to pay RM70 that month.
Now the unfair part. Since Digi forwarded all the charges of my June calls to July, that makes my June calling bill less than RM25 only but I still have to pay RM50 for it. And, since the call charges is brought forward to July now, the total amount of calls for June and July is RM95 and I have to pay the total of RM95 for it. If June calls was charged in June, then I would have been able to save the RM25 in my Max Usage 50 plan.
This is cheating and unfair to customers! Beware! Go to Digi center and bring your May, June and July bills and complain!
i also get “pump” from that digi >”<. i went to the digi center they return me “asalamualaikum” <– (” Ah sau muo ro kum”) = aunt no husband. After i told them the case they return me “tak mungkin, komputer kami paling “Cun” bagi lain-lain center (012,019)”. They ask me KIV (“keep in view”). maybe puasa coming tomorrow 22th aug,09 so they need some more $$$ for digi employee’s….duit hari raya mah…!!!
then if everytime i call RM 75.00 then i get discount of RM 75.00? that’s means i only need to pay RM52.50 only. is there any thing wrong with my bill?
52.50 that’s cheap man~! then u better switch to 50/mth plan
ya i think the digi services is cheating…can u imagine i just terminate my rm50/month plan…at the end of month of February my bill charges was rm90 and my unbilled bill was
rm37++…because i want to terminate the services i just paid the bill rm90 first…so, my outstanding spouse to be rm37++..right?? but the thing make me angry is the last bill reaches to my home is rm89++…why my outstanding rm37++ become to rm89++??….
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