ShaShinKi.comGuarantee that all products
shipped from ShaShinKi.com will reach OUR CUSTOMERS in its
Original Condition!
ShaShinKi.comInsured
all the shipped parcel at our own cost
(customers do not have to pay for the insurance).
In case of a lost or damaged parcel, ShaShinKi.com will take
Full Responsibility and
compensate you with a New Shipment or Full Refund!
Please
contact us at
shop@shashinki.comwithin 7 days
after the shipment notice (we always email our customers on the shipment
tracking number) if you did you receive your shipment or if your received
product is damaged or faulty.
ShaShinKi.com now ships to:
Australia
Belgium
Brazil
Brunei Darussalam
Canada
China
Denmark
Finland
France
Germany
Greece
Hong Kong
Iceland
India
Indonesia
Ireland
Israel
Italy
Japan
Malaysia
Netherlands
New Zealand
Normay
Philippines
Poland
Portugal
Qatar
Saudi Arabia
Singapore
South
Korea
Spain
Sri Lanka
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Arab Emirates
United Kingdom
United States of America
Shipping Rate & Duration
ShaShinKi.com offers
Free PosLaju Shipping for order above RM50 within Malaysia!
Oversea
shipping is via POSLAJU / EMS (Express Mail Services). Estimated
shipping travel time is 3~5 business days.
Please contact us at
shop@shashinki.com if your country is not listed above. We constantly
expanding our shipping country list based on customer request.
All products sold at ShaShinKi.com will have a 7
days return policy!
Returned product must
be in its original condition and not abused. Buyer must inform us at
shop@shashinki.com within the 7 days period as of the INVOICE DATE
of the product before returning the product.
ShaShinKi.com will
confirm with the buyer for the returning arrangement and buyer must ship the
product back to ShaShinki.com Malaysia address at his/her own cost.
Buyer will take full responsibility of the product damage/lost
of the during the return shipment back to ShaShinKi.com, thus is advice to use
insured registered shipping. Buyer must ship and return
the product to ShaShinKi.com within 7 days after receiving the return
confirmation. After the 7 days return period, all warranted product
will be claimed under warranty/repair by ShaShinKi.com and non-warranty product
is no longer returnable.
Restocking Fees: Unless the product is defective or the return
is a direct result of a ShaShinKi.com error, a restocking fee of 15% +
Shipping Cost
may be charged on hardware, accessories, peripherals, parts and unopened
software still in its/their sealed package, and on software that has not been
downloaded if the software is delivered electronically.
Products in ShaShinKi.com can be categorized into the following
warranty categories:
Money Back Satisfaction Guarantee
ShaShinKi.com Warranty
Original Manufacturer Warranty
For
Money Back Satisfaction
Guarantee product,
buyer has the choice to buy and test the product within the guarantee period. If
the product is not upto buyer expectation or satisfaction, buyer can return the
product to ShaShinKi.com for a full refund (less shipping cost) within the
guarantee period. No restocking fee applies.
For
ShaShinKi.com Warranty product,
it means that the product is usually a direct purchased in Japan. ShaShinKi.com
will offer one year warranty to the product as what the manufacturer is
offering. All products are actually having local Japan warranty. In case of
warranty claim, Malaysia buyer just need to ship the product to ShaShinKi.com
address in Perak, Malaysia. We will then ship the product to Japan for warranty
claim at our own cost. For oversea buyers, please contact us for the shipping
address (either Japan or Malaysia).
For
Original Manufacturer Warranty
product, it
means that the product is covered under original manufacturer warranty. Buyer
will be provided with the official warranty card by the manufacturer. In case of
warranty claim, buyer can choose to send the product directly to manufacturer or
to ShaShinKi.com, at buyer choice.
