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by Juan  Spain Dated: Monday 25 May, 2015
Product good, but transport very expensive and customs "surprise" was 1/3 of the product's price ! It is a shame, but not worth buying in Malaysia when living in Europe.
by Fabrice Mannarino  France Dated: Monday 25 May, 2015
Instant answers to the questions but inefficiency. Do not warn of possible customs fees which represented one third of the price of the object. Bad surprise. Never purchase by this site.
by Chan Wai Wah  Malaysia Dated: Monday 25 May, 2015
No reply or feedback on product faulty & product inquiry at all from emails.

Reply by Dr Koh,
Sorry for overlooking your email. Replied.
by LIANA JACOB  Malaysia Dated: Wednesday 20 May, 2015
So far the services was good. All item that i bought from shashinki received in good condition.
by Scott Wong  Malaysia Dated: Monday 04 May, 2015
Excellent service and very prompt delivery by Team Shashinki. Highly recommended and the service is very commendable.
Thank you so very much !!!
by Sarah Lim  Malaysia Dated: Thursday 30 April, 2015
I have bought many items from Shashinki and have always had great service. All my items have arrived swiftly and in good condition. On one ocaision where there was a delay, I feceived a phone call to inform me.
by jijie  malaysia Dated: Wednesday 29 April, 2015
First time bought product from shashinki..very fast delivery and the packaging is nice..item received as described (used item)..will trade again..
by leehamza  malaysia Dated: Thursday 23 April, 2015
I received my item in good condition and fast. Very good online shopping web. Tq
by NURUL AIN  Malaysia Dated: Wednesday 22 April, 2015
First time buying from Shashinki,service is good!will continue shopping with shashinki!keep it up!
by ChoongMing  Malaysia Dated: Friday 17 April, 2015
Being a first time customer I'm very pleased with the service from Shashinki. I placed an order for a Nikon DSLR at 11am 13/4, received email notification that it was shipped out (from JB) 5pm 14/4 and received the camera at 3pm 15/4. Love the camera! Thank you.
by Pearly  Malaysia Dated: Thursday 16 April, 2015
I received my package for order #96812 today (16 Apr. 2015). All items are in very good condition. Thank you for the GST discount!
by Ian   Dated: Sunday 05 April, 2015
First time purchase for a major item a local site. They were very accommodating, took the pains to answer my questions patiently and rushed my order thru GST as promised. Great customer service from Dr Koh & Lydia.
by WONG GIAN YONG DANIEL  Malaysia Dated: Thursday 02 April, 2015
GOOD AFTER SALES SERVICE.

BATTERY OF SPEEDLITE ROSAK, THEY FREE TO CHANGE.

THANKS
by Raymond Chong   Dated: Wednesday 01 April, 2015
This is my first order from Shashinki.

I ordered a Fujifilm camera on 9th March .On 16th March, I emailed Dr. Koh enquiring the status of my order and disappointed there was no reply. Called the office on 17th , the staff said still waiting from supplier. Asked when can they delivery, answer - dont know. I called again on 19th, another staff answered and said still waiting. I told her to call the supplier and the reply was the colour of my choice was out of stock. I had no choice but to accept a different colour . Shashinki received the item on 20th and shipped to me via Pos Laju. As the name "Jaju" implies, they handled it too fast or in a hurry and put it in the wrong bag which ended up in Miri, Sarawak instead of Kota Kinabalu, Sabah. It finally arrived at my door on 24th March @ 3.30 pm via "Pos Lambat "

As a result of the delay, my subsequent order for a Fujifilm zoom lens cost RM139.00 more ( price increase ). However, to my delight, I received it on the 3rd days . It is Pos Jaju !

I placed another order on Sunday night ( 29th) and paid via ATM on 30th. Below is the message from track & Trace from Pos Laju : -
the item was shipped out on 31 Mar 2015,
1. 7:03 PM it was Picked up from the sender by PPL JOHOR BAHRU.
2. 8:35 PM Dispatch out from origin station PPL JOHOR BAHRU.

At the time ( 8.15 pm ) of writing this feedback, there isn't any movement at all. By right it should have arrived this afternoon. Knowing what day it is today, I hope it was not via Pos Lambat or on board XX370 .

All in all, if stocks are available from shashinki / supplier ,one might receive it on the 2nd or 3rd day respectively. This is what I call ON-LINE business !
However, it was a pleasure shopping with Shashinki except the 1st order and the pos lambat which is beyond shashinki's control.
by lukman terasid   Dated: Tuesday 31 March, 2015
email to shashinki asking about a product on site, but until now still no feedback . . . send again 2nd email but again still no respond, how come?

Replied by Lydia:
Your last emailed that we received was the bank slip you sent on January. Can you resend the email to shop@shashinki.com?
by Adam Tai  Malaysia Dated: Tuesday 31 March, 2015
I have been looking for a camera, but couldn't get it from local shop.
Shashinki able to get it for me within few days and I have received the item in good condition.
I am Shashinki customer since 2010 till now.
Shashinki always is my trusted online camera shop and I appreciate your good service and fast response.
Thank you!
by Richard Ling  Malaysia Dated: Friday 27 March, 2015
I was happy and grateful that Shashinki was able to help me to sell my camera lens 2 weeks ago, but I had to call to confirm of the sell as they did not gave me any notification of the sell which i think was weird considering Shashinki is well-staffed to do such the small yet important task.
The nightmare of receiving of my payment started when i contacted them to collect my payment for the lens sell.
Ms. Shakira was not helpful at all and keep delaying the payment with lame excuses, i gave her a week to do her work yet she did not honor her word. I had to call her to remind that she has yet to transfer the money to me.
As usual she keep blaming her colleague of delaying my payment, I am very disappointed with the kind of service i got from Shashinki.
I heard so much good things about them but when i had a chance to co-operate with them, i feel disheartened and felt the good comments given to them are overated.
by Nor Izzati Abdullah   Dated: Wednesday 25 March, 2015
Your service absolutely very good and very fast. I just bought Yongnuo YN600EX-RT and the product quite good but the problem is ... actually I am not really use it when one part of the product already come out from the body... the wide reflection board and wide panel (white card) .... Should I return the product ?
by KAMARUSZAMAN MOHAMED RAIS  Malaysia Dated: Monday 23 March, 2015
Hi..
Thnx Shahshinki.. I already received my order completely. So fast and nice job!! Well done!!
by kim  vietnam Dated: Saturday 21 March, 2015
First time buying from Shashinki, after completed payment on Paypal, except for Paypal email confirmation on the money transfer, i received no email confirmation from Shashinki regarding my order. After i sent you an email and you ask for verification with passport, credit card statement, phone or bill of the address, i never been asked for such thing when buying stuff online. This is ridiculous and nonsense!

Reply by Dr Koh,

Dear Kim, your payment is via PayPal unregistered account. To protect the credit card holder, we need verifications from you.
by Miracle   Dated: Friday 20 March, 2015
Good services and good product.Thanks to team of Shashinki^^
by Wong Chew Hu  Malaysia Dated: Thursday 19 March, 2015
After some updates, on the sort order. I'm really disappointed with it. The items won't get arranged to the specific order of my preferences. I hope this get resolved.
by SK Yeong  Malaysia Dated: Tuesday 17 March, 2015
The communication with the seller is very good. Speedy reply to my email. Paid for an item and received it in 2 days.
by Wirrmeezy Walid  Sarawak Dated: Sunday 15 March, 2015
i am really satisfied with the shashinki products. i can't believe i just got Sony AC-VQH10 AC Power Adapter / Charger with Display (used) for rm158!! what a bargain. next time, for sure i will shop more at shashinki. tq :)
by skysin  Kuala kangsar Dated: Monday 09 March, 2015
Received the camera quality nice , surprise price , customer care & lightning delivery. Thank shashinki
by Pua Kee Shin  Malaysia Dated: Thursday 05 March, 2015
Has everything from A to Z that you need for photography. Transaction was easy and hassle free.
by Shia Tsao Lai  Malaysia Dated: Thursday 05 March, 2015
Your company's service is prompt and efficient... keep up the good work!

I have tried to shoot night landscape photo with Nikon 14-24mm which delivered yesterday, the image is very sharp and clear!
by Tang  Malaysia Dated: Thursday 26 February, 2015
I have been purchasing from Shashinki since March 2013. Since then, I have made purchases on brand new as well as used items.

Items are competitively priced and their product base is quite substantial, more so than my favourite physical retailers.

Used item condition are exactly as advertised, and I have never had an issue from brand new items (including lenses).

I find the staff a pleasure to deal with, they are efficient and prompt at handling any concerns I have. Just shoot an email or make an office call if there is any extra urgency.

I am based in 2 states in Malaysia, and I have had deliveries to both locations. Delivery is within 2 or 3 working days from time shipped, but most of the time I receive my orders the very next day. The only time I have ever had a delay was during a lengthy public holiday, and even then it was the fault of the courier (stateside).

I am highly impressed and will continue to purchase from them.
by triShie  Sarawak Dated: Thursday 26 February, 2015
i've always avoided online shopping for camera gears so you can't imagine how nervous i was thus, i whatsapped with an inquiry on order procedures and even though there were "two blue ticks", i didn't get a reply at all! i just decided to go ahead with the purchase and only got a reply when i wanted to confirm my payment. finally, the lady replied and was pleasantly nice. aside from that, the camera arrived in 3 days, if not for Poslaju, i would've gotten it much earlier. overall, camera arrived in perfect condition and i am pleased with the product.
by Manish  Malaysia Dated: Wednesday 25 February, 2015
The delivery service is amazing. Ordered and paid at 5pm and the product was delivered the next day with proper packaging and adequate bubble wrapping. Keep up the good service. Definitely a place to shop for camera items.
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