Dear Shashinki Team,

I am truly impressed with your excellent service. Although I did not confirm the order before 5pm, I still managed to receive my goods the next day. The courier service arrived later than expected but I am still pleased with your overall performance. Two thumbs up!

God bless,
Esther

I am planning to purchase this Sony SEL 10-18mm f/4 OSS. Will it wrap well for the delivery?

Reply by Dr. Koh,

We wrap with bubble wraps, then with extra box outside. We packed with care, and we insured all valuable parcels. If lost or damaged, we will replace with another new unit.

Order Number: 72187

Date Ordered: Saturday 23 March, 2013

this my 1st time order.. your service is the best, too fast within 24hours, i received my item, coz i'm too far @ baling, nearest wit thailand border....

tq again..

Halo, Shashinki

Refering to my Order # 71968

I received an email which was about there was no stock for my order because of the mistake of stock count. Since I had made the payment, can you please let me know how to refund the payment? Please let me know as soon as possible. Thank you.

Replied by Lydia:
Please email us your bank account number asap.

Repeat Customer here.

Quick delivery of goods (very good packaging) and fast / helpful communication. Overall a hassle free and easy transaction.

Buy with confidence!

hi..!

my order #72042 received.! fast delivery...!


For your info...

i dont know why order #72041 (same item as #72042) appeared in my waiting payment.. kindly please remove it ...or i can remove it by myself..

thanks
SMI

Just received the goodies ! Excellent and fast as always ShaShinKi !

Dear Shashinki,

I\'m considering to buy this item below but is this 1400 or 2000 mAH? How come it says 2000mAh on the battery itself. And the when you sell it paired with the battery grip it says 2000mAh in the title? Please clarify.

shashinki.com/shop/phottix-titan-premium-series--
lpe6-liion-1400mah-battery-version-canon-mark-mark-digital-c-
ameras-charge-using-canon-lce6-original-charger-p-6671.html
-


Replied by Lydia:
It is 1400mAh battery. Not 2000mAh.

Hi, I just received my item today!! thank you for your good service and prompt delivery.. I'll would certainly be back to purchase new item and promote this website to my friend!.

Thank you for all of you at Shashinki.com!!

May i know my Order # 71103, did you already shipped to me? Already 5 day, I not yet received the item?

Replied by Lydia:
Hi, the stock of the item ordered has just arrived today. Your order has been shipped out today. Please wait for our email for the tracking number.
Thank you.

Fast delivery and good service. Sure will order again if have demand. THanks a lot

I cannot deny Shashinki online service is excellent based on my experience dealing with them for just a year. I purchased from them Nikon D5100, Dry Box and UV filter on 3 separate occasions. The deliveries were unbelievably fast within a day! Even Dr Koh answered every of my enquiry expeditiously.
I did a search for some product from their competitors and found them slightly cheaper but I still remained loyal to Shashinki because of their reliability in service.

I shall remain a loyal customer as long as they maintain their excellent service!

Syabas to Dr Koh & his team!

Ariffudin

The service I receive is simply awesome, from enquiry to delivery. I actually got my order as promised, if not earlier! I will definitely continue shopping at Shashinki!

Item received in perfect condition(got it on 2nd day). Packaging was professional and email responses were quick. The price was fair.
However, I was wondering why there is a 3% charge for paying with paypal??

Reply by Dr. Koh,
3% is charged by PayPal. Our profit can\'t cover the 3% PayPal fee, that\'s why we have to charge our customers if they want to use PayPal.

Using local bank (Maybank, CIMB, Public Bank...etc.) does not have that fee. So is best for our customers.

Ordered item at 4pm on 20th February, received item today(22th February) very good and fast transaction. Thanks Shashinki!

Fast Delivery.Thanks!!!

Dear Shashinki,

I Order # 71103, i pay for CASH OF DELIVERY RM10. I see your YAMATO TABQIN COLLECT SERVICE, in your page were said got deliver to Ipoh area. You inform me the service doesn't have delivery to Ipoh...how come...if don't have, better don't put the IPOH area....


Regraded by
Stephen Ng

What a supprise, I Make A Payment In 19 FEB, my items receive in today, it was 21 FEB, i'm in Sabah, it arrive fast than i think, thank you Dr. Kho~ :D

Prompt Delivery (again).. Bravo!.

What surprises me was that I made a Cash payment via Maybank ATM on a Sunday morning (8th lunar day of the Chinese New Year).

I got my shipment the next morning 9:00am !!

It was Jan 31, 2013 - 9 in the morning. 2 weeks before our anniversary. I wanted to get my girlfriend a new G12 as she recently lost hers. I ask Shashinki if the one they have in their website is still available. Ms Lydia(Shashinkis Gen Mgr) said it was not and it was already discontinued. I ask if there is any chance to get a hold of another one. She said she'll see what she can do. Later that evening she replied that she found a G12. To my surprise and excitement I bought it the next day (Feb 1, 2013). To cut things short. I got the G12 yesterday (Feb 6, 2013) only 3 working days after I bought it and gave it to my girlfriend who was really surprised and ecstatic!

Shashinki really made this anniversary gift possible!

To Ms Lydia and those who helped her..you're all an angel that made things possible!

More power to Shashinki!

Cheers!

Mark

Received my Leica d lux 6, it's excellent....thanks ShaShinKi for fast and prompt delivery !

Order #69862 d Kiwifoto LM-Nex adaptor arrived in Xcellent condition as usual. Tq all hands from Shashinki.Com, n Happy Year.

Dear Admins,

Order # 68840 payment was confirmed since 26th Dec last year, until today it is already more than 14 working days.

proposal: Please put in better effort on the delivery timeline accuracy, if there's supply shortage then maybe an alert note can be displayed at the product page.

A little bit of delay is acceptable, if more than 1 week or more please inform upfront with some warning notification. Looking forward to a better Shashinki :D

Best Regards,
Jay

Dear shashinki,

Item ordered rcvd. Nice service from your side.
For sure i will come back for another purchase & will introduce my friend to shashinki.com..

Regards,
Hzwn

Order Number: 69147 already received this afternoon in good condition.Thanks shashinki.com. Will make future purchace with u all again..

Regarding the Order Number: 69013 which I finally received today, I think if Shashinki doesn\'t impose their bureaucracy on the customer, the transaction would be enjoyable, and I would certainly be back to purchase more items.

For the record, I have shopped with other online camera sellers and purchased more expensive items with no hassle - unlike Shashinki - and most probably I won\'t be a returning customer.

Reply by Dr Koh,
We asked for verification documents from you for your order is of high amount (over RM1000), and you are a first time customer at ShaShinKi and a non-verified PayPal user. You emailed us that you are not willing to give us the document, and we still ship and completed your order in less than a week.

hello, i\'ve just bought a D90 set with nikon 18-105mm lens, just want to know, why is the lens wrapped in a white box rather than a nikon/nikkor box?

Reply by Dr Koh,
Nikon does not have D90 with 18-105mm lens in stock, so we took out the lens from our D7000 kit set and coupled it with a D90 body to complete your order, which is same as D90 kit set with 18-105mm lens. All are brand new with Nikon Malaysia warranty cards.

Dear ShaShinKi,

I've received my order #69042 (Canon 18-135mm EF-S lens and lens hood) today in order. Thank you for your prompt service. Looking forward for future purchase.
Keep up the good work.

Cheers.
Victor Tan

Thank you Dr Koh, for the amicable solution. I received my Nikon D 300 today.
Shashinki.com is a reliable online shop.i will definitely recommend it to my friends.
Once again thank you very much for the speedy and professional business transaction.

Hi Shashinki,
I\'ve order Gopro Camera and suction mounting that cost MYR 1668.00 right now i still waiting confirmation of payment but I\'ve done transfer money to your CIMB account. can i know is there anything wrong with my payment????


Order Number: 69045
Order Date: Friday 28 December, 2012
Shipped To: Redzuan @ Pakin Malan Order Status: Processing - Waiting Payment
Products: 2
Order Cost: RM1,668.00

Replied by Lydia:
Dear Redzuan, our office hour ended @5pm. All orders will be updated on the next business day.
Your order status has been updated this morning.