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Customer Feedback Customer Feedback
Write Feedback
by joey cleothus jeffery  Malaysia,kuching Dated: Friday 19 March, 2010
I would like to thank Shashinki for delivering two item 22865 and 22866. i gets my item yesterday around 12.30pm Fast delivery and quality services! Well done!..
by Maas Ramli  Sri Lanka Dated: Tuesday 16 March, 2010
A quick word of thanks to the team at Shashinki for the excellent customer service and attention to detail in executing a prompt delivery of a high value purchase. In my humble opinion the customer support and contactability can rival any internet retailer anywhere in the world. Malaysia Boleh!
by Soh Wen Yea  Malaysia Dated: Monday 15 March, 2010
already send a invoice. i\'m wating now. so excited!

In the payment method, i choose the \'Maybank Berhad (Malaysia) / Cash Deposit / Cheque / TeleTransfer\'.

Is it means that i just pay the cash when the item delivered?

ps: Thx for answer my question .^^.

Reply by Dr. Koh,

Dear Soh, you need to make payment first before we ship out your order. Please email us a scan copy / photo of the payment slip after paid. Thank you.
by Isaac J.   Dated: Monday 15 March, 2010
I would like to thank Shashinki for delivering my Raynox. Fast delivery and quality services! Well done!
by Chris Fredericks  Malaysia Dated: Sunday 14 March, 2010
I have received my Order # 22839 on 13th March only 24 hours after completing my order for Think Tank Urban Disguise 35 and Optech USA SOS Strap "Saves on Shoulders". I would like to complement you on your speedy and efficient service!
by muhammad alzahri  Malaysia Dated: Friday 12 March, 2010
The Jobu Design Junior 2 was replaced with Jobu Design BWG-PRO. Thanks for your excellent service. Will definitely buy again.
by Murad   Dated: Friday 12 March, 2010
I read about Lowepro Exchange Messenger bag and I think it fits my style, simple and doesn't look like a camera bag. But it's not on your list.
by Muhammad Amirul  Malaysia Dated: Friday 12 March, 2010
I just receive Nikon D3000 kit on wednesday.
After that another day i receive dslr bag and 4gb memory card.
Thanks to Dr Koh and Shashinki Dot Com.
Nice dealing with them.
by Fabian J  Malaysia Dated: Thursday 11 March, 2010
just received my items (tamron 17-50 vc + hoya pro1 cpl + matin blower) today.

fast delivery and good packaging.

thanks.
by Jude Rodney Phan  Malaysia Dated: Thursday 11 March, 2010
I am quite disappointed with delivery. I\'ve waited for 3 weeks from the 22nd January 2010 for my binoculars and then now i have to wait for another 3 weeks. BAD (well maybe on some cases they are fast, but certainly not this one)

Reply by Dr. Koh,
We have ordered the Binocular on the very same day we received your payment. The delayed was due to Nikon Malaysia making wrong product / model from Japan. We definitely want to conclude the order at the earliest time, so to have another satisfied customer. However, the delay is beyond our control and we are equally disappointed and frustrated as you.

Below is what Nikon Malaysia wrote to us today:

My apologies for the delay. We made an error in the product code specification in our initial order to Japan therefore the wrong product came in (higher spec and higher cost). We placed another order after that and it is due to arrive our warehouse in another day or two (depending on customs clearance, now it should be at KLIA). Therefore, it should be sent to you mid of next week, if not earlier. I hope you will be able to advise the customer on our behalf.

Many thanks for your kind assistance and understanding. Your business is very much appreciated.
by Justin Koh  Malaysia Dated: Wednesday 10 March, 2010
Regarding Order Number: 22605,

Another job well done... just like always.

Thanks Shashinki.com...

Thanks Dr. Koh
by Sharafi Zaini  Malaysia Dated: Sunday 07 March, 2010
a very professional service provided!

i ordered my sigma 105 f2.8 ex dg for 4/3 mount (which i believe very difficult to get it in few weeks time) just before CNY

then i was informed that the lens must be specially ordered with waiting period of up to 6 weeks
but the professionalism shown by you guys were totally great!

but guess what.. i got the lens today!
even it was specially ordered, i got it less than 1 month waiting

thanks! will definitely buy again from you
by nicole  malaysia Dated: Friday 05 March, 2010
hi,

i would like to know what is the memory card usu for sony a330 dslr camera

Reply by Dr. Koh,

A330 uses Memory Stick PRO Duo and /or SD / SDHC cards. In future, please email us at shop@shashinkil.com or contact us page for product inquiry. Thank you.
by Justin Koh  Malaysia Dated: Wednesday 03 March, 2010
Thanks Dr. Koh for Shashinki great service.

I got the best deals for accessories anywhere.

Nice knowing you.

Keep up.

God bless.
by TK Tan  Malaysia Dated: Sunday 28 February, 2010
Order #21462 received in good shape.

Pls update me once the pending items have stock. Thanks =)

Satisfied Customer
by Anonymous   Dated: Saturday 27 February, 2010
Please update your product prices. I\'ve been comparing prices of various dslr models between various shops and your online store and I have to say I am a bit disappointed, not only is your price more expensive but you also do not provide free gifts like normal shops do. Online shopping should always be cheaper and more affordable than shopping at dedicated camera shops. Again, please update your prices according to the current market prices. I\'m sure you can afford to lower your prices if other shops can.

Disappointed

Reply by Dr. Koh,

We put prices which we think are reasonable. Without specifically mentioned which camera model, we are not sure which camera you are referring to that we sell at higher price. We often got complaints from our suppliers saying that dealers complaining that we sell things at very low price, hence affecting their profit margins. Customers often use ShaShinKi\'s price as a guideline to bargain with shops, which reflected that ShaShinKi\'s price is among the lowest or reasonable.

ShaShinKi business model is not to fight for the lowest price in the market. We are here to provide our best possible service to our customers. I believe some of our products are cheaper, while some might be more expensive than others. Some shops might get promotional price from supplier for some models, while others get others.

ShaShinKi as an online shop has its own overhead to cover as well - courier services, warehouse, staffs...etc.

We do not add in or take out things that supplied by manufacturers. If a maker provided free gifts in a camera package, the same free gifts will be given to our customers.

Thank you.
by Ahmad Razali Nispan  Malaysia Dated: Tuesday 23 February, 2010
Thank you for fast delivery for item number # 22064. Yesterday pay, today received the item in good condition. Tested OK perfect.
by joey cleothus jeffery  Malaysia Dated: Monday 22 February, 2010
The delivery is super FAST, Thanks very much Shashinki. I have receive this morning that two item(1pcs book digital camera and t-shirt) .Thank You Very Much.

a happy customer
by AHMAD ZAKARIA MADZHI  Malaysia Dated: Monday 22 February, 2010
hi.. do this lens Tamron AF 70-300mm f/4-5.6 Di LD Macro Zoom Telephoto Autofocus Lens with Built in Motor (Nikon F) suitable for nikon d5000

Reply by Dr. Koh,

Yes, suitable.

(In future, please use Contact us or email us at shop@shashinki.com for product inquiry.)
by hasnul effendy  Malaysia Dated: Sunday 21 February, 2010
good day ....
do this lens : Nikon 70-300mm f/4-5.6G Zoom Telephoto AF Zoom Nikkor Autofocus Lens support d 5000

Reply by Dr. Koh,

No AF on D5000 for the lens. You need lens with AFS or built in motor for D5000.

(In future, please use Contact us or email us at shop@shashinki.com for product inquiry.)
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by DR KOH KHO KING | Co-Founder of PhotoMalaysia.com | Founder of PentaxWorld.com | Founder of BlogMalaysia.com | Founder of Fotolah.com