Are the products in stock?
Stock status is stated on the product
page. We update our product stock regularly, but if you want to bee 100% sure,
please call or email us before payment.
Can I go to your shop and buy/pay
Our business model is online
retailing. Our office is not opened for walk-in or retail. Please make your
order online and we will send out your order via PosLaju.
Do you have installment plan?
Sorry, at the moment we do not have
installment plan with bank or credit card company. You need to check with your
credit card company for installment arrangement.
What is the Best Price? Is the
All prices are already the best that
we can give as shown at ShaShinKi® website. You will get
Shopping Point when making purchase
Does ShaShinKi® accept trade
Yes. You can trade-in or
sell/consigned your equipment with us. Please see:
How can I assured that I will
receive my ordered products after paid?
ShaShinKi® is a Malaysia
registered company. The founder, Dr. KOH KHO KING, is also the co-founder of the
Malaysia first and largest online photography community ~
www.PhotoMalaysia.com. Buyers can
check with the members at PhotoMalaysia.com on the credibility and reliability
of ShaShinKi®, and rest assured that all ordered products will reach in good
condition as promised. Every month, ShaShinKi® spends thousands of ringgit
advertising in magazines (DCM, HWM) and online websites, we care for our
reputation and we are serious in the business.
Why is there extra shipping cost
to Sabah / Sarawak for product above RM50?
ShaShinKi® offers FREE SHIPPING within
Malaysia for order above RM50, with some exceptions. Products that are of big
size or heavy weight (tripod, camera bag, dry cabinet...etc.) are having very
high shipping cost to Sabah / Sarawak via PosLaju. In order to keep our selling
price competitive, we have to extract the shipping cost to Sabah / Sarawak from
our selling price, and impose it separately for shipment to these two States.
Most of our products are still of FREE SHIPPING as stated on the product page.
How to claim for warranty?
For Malaysia customers, all warranty
claim products need to return to our store address in Johor. Please inform us
prior to returning. For oversea customers, please contact us for returning
What is Import Product?
Import product is product that ShaShinKi® import directly from
oversea supplier. The different between import product and local product is the
warranty. Import product is having ShaShinKi® warranty (please refer to the product page for warranty duration), bare the same
warranty conditions as local set. ShaShinKi® will pay for the cost to repair /
replace an import product at ShaShinKi® own cost when warranty claim / repair is
needed (within the warranty period). In some cases, Import product might have different packaging / bundled accessories or free gifts as per local product (please refer to the product page for details).
import set is exactly the same as local set.