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Are the products in stock?
In the product description page, for
products that require special order or not in stock, we will write at the bottom
of the page. For all other products, unless specially mentioned, all are in
stock.
Can I go to your shop and buy/pay
cash?
We operate on the internet basis,
reduce the overhead of rental, electricity bill, staff...etc. and offer products
at the lowest possible price to our customers. Hence we do not have a retail
shop for buyers to visit, but only a store room to keep our stock.
Does ShaShinKi.com accept trade
in?
At the moment we do not have the
trade in product services. However, we will try to implement this in the near
future.
How can I assured that I will
receive my ordered products after paid?
ShaShinKi.com is a Malaysia
registered company. The founder, KOH KHO KING, is also the co-founder of the
Malaysia first and largest online photography community ~
www.PhotoMalaysia.com. Buyers can
check with the members at PhotoMalaysia.com on the credibility and reliability
of ShaShinKi.com, and rest assured that all ordered products will reach in good
condition as promised.
How to claim for warranty?
For Malaysia customers, all warranty
claim products need to return to our store address in Perak. Please inform us
prior to returning. For oversea customers, please contact us for returning
details/address.
What is the different between
Local version and Japan
Import version?
For Nikon D80, D200, Lenses...etc.,
we have both local (Malaysia) version and Japan Import version.
The different between Local version
and Japan Import version is warranty, hardcopy manual and sometimes included
software. Cameras or lenses wise are EXACTLY the same. Both local version
and Japan import version will have multi-language selectable (English
included) in the menu. Power supply is worldwide 100~240V compatible.
For Nikon DSLR, warranty is country
based. For local version, the warranty is under Nikon Malaysia. In case of
warranty claim, you can send the product directly to Nikon Malaysia or through
us.
For Japan import version, the
warranty is under Nikon Japan. Due to the distance and inconvenient of customers
to deal directly with Nikon Japan, ShaShinKi.com is offering One Year
ShaShinKi.com warranty for the product. In case of warranty claim, customer just
needs to send the product to our Perak store, we will then send to Nikon Japan
at our own cost. We do believe that Nikon Japan will do a better job than any
other service center. Please take note that some of the Japan Import products
will not have warranty card included, as we will be keeping the warranty card
ourselves.
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