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Home » Frequently Asked Questions
Frequently Asked Questions Frequently Asked Questions

Are the products in stock?

Stock status is stated on the product page. We update our product stock regularly, but if you want to bee 100% sure, please call or email us before payment.

 

Can I go to your shop and buy/pay cash?

Our business model is online retailing. Our office is not opened for walk-in or retail. Please make your order online and we will send out your order via PosLaju.

 

Do you have installment plan?

Sorry, at the moment we do not have installment plan with bank or credit card company. You need to check with your credit card company for installment arrangement.

 

What is the Best Price? Is the price Negotiable?

All prices are already the best that we can give as shown at ShaShinKi® website. You will get Shopping Point when making purchase at ShaShinKi®.

 

Does ShaShinKi® accept trade in?

Yes. You can trade-in or sell/consigned your equipment with us. Please see:

http://shashinki.com/shop/consignment.php

How can I assured that I will receive my ordered products after paid?

ShaShinKi® is a Malaysia registered company. The founder, Dr. KOH KHO KING, is also the co-founder of the Malaysia first and largest online photography community ~ www.PhotoMalaysia.com. Buyers can check with the members at PhotoMalaysia.com on the credibility and reliability of ShaShinKi®, and rest assured that all ordered products will reach in good condition as promised. Every month, ShaShinKi® spends thousands of ringgit advertising in magazines (DCM, HWM) and online websites, we care for our reputation and we are serious in the business.

 

Why is there extra shipping cost to Sabah / Sarawak for product above RM50?

ShaShinKi® offers FREE SHIPPING within Malaysia for order above RM50, with some exceptions. Products that are of big size or heavy weight (tripod, camera bag, dry cabinet...etc.) are having very high shipping cost to Sabah / Sarawak via PosLaju. In order to keep our selling price competitive, we have to extract the shipping cost to Sabah / Sarawak from our selling price, and impose it separately for shipment to these two States. Most of our products are still of FREE SHIPPING as stated on the product page.

 

How to claim for warranty?

For Malaysia customers, all warranty claim products need to return to our store address in Johor. Please inform us prior to returning. For oversea customers, please contact us for returning details/address.

 

What is Import Product?

Import product is product that ShaShinKi® import directly from oversea supplier. The different between import product and local product is the warranty. Import product is having ShaShinKi® warranty (please refer to the product page for warranty duration), bare the same warranty conditions as local set. ShaShinKi® will pay for the cost to repair / replace an import product at ShaShinKi® own cost when warranty claim / repair is needed (within the warranty period). In some cases, Import product might have different packaging / bundled accessories or free gifts as per local product (please refer to the product page for details).

Product wise, import set is exactly the same as local set.

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Why Shop at ShaShinKi

www.shashinki.com | shop@shashinki.com | tel: +607-5589122

1
First & Largest!

We are the first & the largest online camera shop in Malaysia, started since 2005.
Featured in Magazines, Newspapers, Groupon!
We have been featured countless time in DCM, HWM, DSLR, Aperture, Sin Chew Jit Poh, Groupon Malaysia, blogs...etc.
Official Dealer of Nikon & Canon Malaysia
We are the official dealer of Nikon and Canon Malaysia. You can trust our credibility as they only appoint creditable store for dealership.
No Sales Trap, Buy with Confidence
All prices shown at ShaShinKi are nett and at the lowest that we can offer. We do not put sales trap by selling accessories at high price to our customers.
Guarantee Safe Arrival
We take full responsibility of every parcel we sent. We use insured courier services. If a product is damaged or lost during shipping, we will replace with a brand new unit.
As Seen On...
Sin Chew Jit Poh 2011
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HWM 2011
/shop/images/banners/HWM-MAY2011.jpg
New Strats Time 2012
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The Borneo Post 2014
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Malaysia Top ECM 2016
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All prices, specifications and product details provided by ShaShinKi® are subject to change without notice. While every effort has been made to ensure accuracy, ShaShinKi® is not liable for any typographical errors, illustrative errors, pricing errors, or inaccuracies in the information contained herein.

Copyright © 2005-2017 SHASHINKI SDN BHD (1102830-P)

(Malaysia GST ID No. 002137341952. ShaShinKi® is a registered trademark of SHASHINKI SDN BHD)

Mobile: +60167736586 | Tel: +607-5589122 or +607-5505777 | Fax: +607-5579122

by DR KOH KHO KING | Co-Founder of PhotoMalaysia.com | Founder of PentaxWorld.com | Founder of BlogMalaysia.com | Founder of Fotolah.com

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